The Water Tech Pool Blaster CX-1 is getting stuck on the main drain of my pool.
Solution:
1. The robot should be able to free itself from the main drain after a couple of minutes.
2. If your robot cannot free itself or is consistently getting stuck:
• Do NOT purchase an aftermarket solution, and do NOT return your robot
• Water Tech is willing to provide a free part that may help prevent this issue. Please contact Water Tech Customer Service to receive a free part.
“Floor Only” LED is flashing rapidly, and the robot is not moving.
Solution:
1. Pump motor might be jammed:
Turn the power OFF; check the impellers for visible obstructions. If any obstruction can be seen,
refer to page 17 for further instructions.
2. Robot may need calibration. Follow the instructions on page 20 for calibration.
3. If the problem persists, contact Water Tech Customer Service.
LED’s are flashing erratically and/or not changing properly after pressing buttons.
Solution:
1. Contact Water Tech Customer Service regarding a “Control Box” issue.
2. Do NOT attempt to charge batteries or use the cleaner.
If:
1. One or both battery LEDs are not turning on during use.
2. One or both battery LEDs are not turning on during charging.
3. One or both battery LEDs are not turning solid during charging.
4. One or both battery LEDs are flashing immediately after a full charge.
• Contact Water Tech Customer Service regarding a “Battery” issue.
Water Tech Pool Blaster CX-1 NOT Moving, power is ON, (and not in sleep mode).
Solution:
1. Robot may need calibration.
• See page 20 for calibration instructions.
2. If the problem persists, contact Water Tech Customer Service regarding a “Control Box” issue
Water Tech Pool Blaster CX-1 keeps cleaning after day 7 of the “Weekly” cycle.
Solution:
1. Robot may need calibration.
• See page 20 for calibration instructions.
3. If the problem persists, contact Water Tech Customer Service regarding a “Control Box” issue.
One or both pump propellers are not spinning, or one or both track belts are not moving.
Solution:
1. Contact Water Tech Customer Service regarding a “Replacement Motor”
Water Tech Pool Blaster CX-1 appears to be slowing down.
Solution:
1. Rinse / clean out the inside of the robot.
2. Check alignment of brushes.
• Rotate Brushes. The brushes, track belt and outer wheels should rotate in sync.
3. If the problem persists, contact Water Tech Customer Service regarding a “Drive Motor” issue
Water Tech Pool Blaster CX-1 appears to be losing suction.
Solution:
1. Clean out the filter bag.
2. Use a hose to rinse out the inside of the robot. Check the “Screen” for any debris, as shown in
page 15 in the manual.
3. Robot may need calibration.
• See page 20 for calibration instructions.
4. If the problem persists, contact Water Tech Customer Service regarding a “Replacement Motor”
Water Tech Pool Blaster CX-1 is driving away during charging.
Solution:
• Contact Water Tech Customer Service regarding a “Control Box” issue.
Water Tech Pool Blaster CX-1 is not moving and “1-Day”, “Weekly”, “ON/OFF”, and Battery LEDs are all ON:
Solution:
1. Turn the robot OFF and ON again using the Power (ON/OFF) Button.
2. Refer to page 10 for more information.
3. If problem persists, contact Water Tech Customer Service regarding a “Control Box” issue.
Water Tech Pool Blaster CX-1 appears to be driving in circles or driving back and forth over the same area.
Solution:
1. Robot may need calibration.
• See page 20 for calibration instructions.
2. If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “ Pump
Motor” issue.
Water Tech Pool Blaster CX-1 is stuck upside-down in pool.
Solution:
1. Flip the robot over – it should start back up immediately.
2. Batteries may be fully discharged and the robot will not turn back ON.
3. If the problem persists, clean out the filter bag and rinse the inside of the robot.
4. Otherwise contact Water Tech Customer Service regarding a “Control Box” issue.
Water Tech Pool Blaster CX-1 is not covering the entire pool.
Solution:
1. Try using different launch points: the robot has a tendency to spend more time in the deep end of
most pools. We recommend launching the robot in the shallow end.
Filter Bag is not staying secure to bottom cover during use.
Solution:
• Clean out the filter bag and bottom cover thoroughly.
• If the problem persists, contact Water Tech Customer Service regarding a “Replacement Bottom Cover”.
Water Tech Pool Blaster CX-1 is driving around with the pump turned OFF.
Solution:
• It is perfectly normal if this happens just after the robot falls off a wall.
• If this issue occurs more frequently, the robot may need calibration, See page 20 for instructions
• If the problem persists, contact Water Tech Customer Service regarding a “Control Box” or “Pump
Motor” issue.
