The Shark V2700Z Series will not operate
Solution:
- Batteries need to be recharged.
- Batteries are dead and need to be replaced.
- There is no power in the electrical outlet supplying the charging adapter. Try to charge using a different outlet.
- Ensure the wire terminal connectors on the battery pack are securely attached.
- Clear any obstruction from the rotating brush. Turn the unit off for 10 seconds, and then restart.
- If the unit still doesn’t work, call Customer Service at 1-800-798-7398
The Shark V2700Z Series will not pick up
Solution:
- Empty the dust container.
- Recharge the battery
The Shark V2700Z Series dust is escaping from the unit
Solution:
- Empty the dust container.
- Ensure that the dust container is properly in place
The Shark V2700Z Series rotating brush will not pick up
Solution:
- Check for and remove any excessive material on the brush roll or in the bottom of the unit.
- Empty the dust container
The Shark V2700Z Series will not charge
Solution:
- Press the power button once to turn the unit “OFF”.
- There is no power in the electrical outlet supplying the charging adapter.
- Try to charge using a different outlet.
- Ensure the wire terminal connectors on the battery pack are securely attached.
- The charging adapter may not be working. Call Customer Service at 1-800-798-7398