The Shark UV580 Series power cord caught in a brush roll or floor nozzle
Solution:
- To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off the power to the vacuum and remove the cord from the brush roll or nozzle.
- Inspect the power cord and check for any damage before use. DO NOT use the vacuum cleaner with a damaged cord or plug. Turn off all controls before plugging in or unplugging the vacuum cleaner. Store your vacuum cleaner with the power cord secured around the two cord hooks
The Shark UV580 Series is not picking up debris. No suction or light suction
Solution:
- Empty the dust cup. Check filters to see if they need cleaning. Follow instructions for rinsing and
completely air-drying the filters before reinstalling them. - Clear any blockages in the nozzle, wand, handheld vacuum, or accessories. See the Checking for Blockages section for more information.
- If any string, hair, or carpet fibers remain wrapped around the brush roll after continued use, carefully clear them away.
- Remove any blockages from the debris intake in the floor nozzle. Press the tabs on both sides of the debris intake tube, then pull up the tube until it extends out of the nozzle. Clear any dirt or blockages. To close, push the tube down until it clicks into place
The Shark UV580 Series lifts area rugs
Solution:
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
- Turn off the unit to disengage the brushrolls. To restart, press the power button on the handle
NOTE: Clean area rugs in Bare Floor mode or with accessories |
The Shark UV580 Series turns off on its own or the indicator light flashes red
Solution:
- If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:
- Turn off the vacuum and unplug it.
- Empty the dust cup and clean the filters. See Emptying the Dust Cup and Cleaning Filters sections.
- Check for blockages in the wand, floor nozzle, handheld vacuum, inlet openings, and accessories.
- Reassemble the entire vacuum and ensure all parts click into place.
- Allow the unit to cool for a minimum of 60 minutes.
- Plug in the vacuum and turn it on
The Shark UV580 Series Handheld vacuum is warm
Solution:
- Due to the strong suction power of the vacuum, it is normal for the area around the filter exhaust to become warm during and after use. Turn off the vacuum and wait 10 minutes for it to cool down. If it still feels warm, clean the pre-motor and post-motor filters.