The Shark UV330 Series is not picking up debris. No suction or light suction
Solution:
- Check filters to see if they need cleaning. Follow instructions for rinsing and completely air-drying the filters before reinserting in the vacuum.
- Dust cup may be full; empty dust cup.
- Check floor nozzle for blockages; clear blockages if required.
- Remove any string, carpet fibers, or hair that may be wrapped around the brush roll
The Shark UV330 Series lifts area rugs
Solution:
- Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
- Turn off the unit to disengage the brush roll and restart with the power/selector switch
The Shark UV330 Series brush roll does not spin
Solution:
- If the Brushroll Indicator Light on the floor nozzle turns red, the brush roll has stopped spinning. Immediately turn off and unplug the vacuum and remove the blockage. Reconnect to power and turn the vacuum back on.
- If the Brushroll Indicator Light on the floor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact Customer Service at 1-800- 798-7398
The Shark UV330 Series brush turns off on its own or the indicator light flashes red
Solution:
- This vacuum is equipped with a motor-protective thermostat so the vacuum will shut off if it overheats. Should this occur, perform the following steps to restart the motor protective thermostat:
- Turn the vacuum off and unplug it.
- Empty the dust cup and clean the filters (see Maintenance section).
- Check for blockages in the hose, accessories, and inlet openings.
- Allow the unit to cool for a minimum of 45 minutes.
- Plug in a vacuum and turn it on
NOTE:If vacuum still does not work properly, contact Customer Service at 1-800-798-7398 |