The Shark UV300 Series will not run
Solution:
- Check to see if the vacuum is plugged in properly.
- Check the circuit breaker/fuse.
- Check the On/Off button
The Shark UV300 Series is not picking up dirt
Solution:
- Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for instructions.) Dust cup may be full; empty dust cup
The Shark UV300 Series Airflow is restricted. No suction or light suction
Solution:
- Check hose and hose connections for blockages; clear blockages if required.
If the dust cup is empty, and attachment inlets are clear, check for other blockages. (See “Checking for Blockages” for instructions.)
The Shark UV300 Series Brush roll does not turn on
Solution:
- Press the “Brushroll” button to the “ON” position. The brush roll light near this button will illuminate green when “ON”.
- Place your foot on the floor brush and pull the handle back to engage the brush roll.
- If the red light on the power nozzle is illuminated, see the section on Checking for Blockages
The Shark UV300 Series turns off on its own
Solution:
- This vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
- Press the “Power” button to the (Off) position.
- Unplug the vacuum.
- Empty the dust cup and clean the filters. (See “Maintenance” sections for instructions.)
- Check for blockages in the hose, accessories, and inlet openings. (See “Checking for Blockages” for instructions.)
- Allow the unit to cool for a minimum of 45 minutes.
- Plug in the vacuum.
- Press the “Power” button to the (On) position to restart the vacuum.
NOTE: If the vacuum still does not start, contact Customer Service at 1-800-798-7398 |