Shark QU200 Series Troubleshooting

If you are having problems with your Shark QU200 Series Vacuum Cleaner, you are not alone. Many Shark QU200 Series owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark QU200 Series

Shark QU200 Series Vacuum Cleaner Problems

Below are common issues and solutions for the Shark QU200 Series:

The Shark QU200 Series is not picking up debris. No suction or light suction.


  • Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinserting in the vacuum.
  • Dust cup may be full; empty dust cup.
  • Check hose, hose connections, nozzle, wand, pod, and accessories for blockages. Clear any blockages found.
  • If any hair, string, or carpet fibers are wrapped around the brush roll, extend the cleaning time to allow the self-cleaning brush roll to remove them.
    • If some hair or fibers remain wrapped around the brush roll after continued use, remove the brush roll garage lid and carefully cut them away. See Cleaning the Brushroll section for more information.

The Shark QU200 Series lifts scatter rugs


  • Turn off the unit to disengage the brush roll. Slide the Power/Surface Selector to the Hard Floor setting to clean with the brush roll-off
  • Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
  • To minimize suction, slide the suction control valve to MIN

The Shark QU200 Series Brushrolls do not spin.


  • If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum. Remove the pod from the floor nozzle and clear any blockages. Reconnect the nozzle, plug in the vacuum, and turn on the power.
  • With the power on, recline the handle, which will automatically activate the brushrolls.
  • Ensure that the selector button is set to Carpet for brushrolls to spin.
  • If the Brushroll Indicator Light is green and the headlights are flashing, remove the brushroll garage lid and re-install it until you hear a click from both sides.

The Shark QU200 Series turns off on its own or the indicator light flashes red


  • If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:
    1. Turn the vacuum off and unplug it.
    2. Empty the dust cup and clean the filters. See Emptying the Dust Cup and Cleaning and Replacing the Filters sections for more information.
    3. Check for blockages in hose, wand, floor nozzle, accessories, and inlet openings.
    4. Allow the unit to cool for a minimum of 60 minutes.
    5. Plug in the vacuum and turn it on

Shark QU200 Series Replacement Parts

How to Diagnose and Repair a Shark QU200 Series

This guide will help you identify and resolve issues with your Shark QU200 Series Vacuum Cleaner.

Shark QU200 Series Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Shark QU200 Series with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their vacuum cleaner and avoid common issues.

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Ask a Shark QU200 Series Question

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