Shark NV46 Series Troubleshooting

If you are having problems with your Shark NV46 Series Vacuum Cleaner, you are not alone. Many Shark NV46 Series owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark NV46 Series

Reported Shark NV46 Series Issues

What issue are you encountering?

Solution:

  • My vacuum has no or low suction
    • Plug in and turn on the vacuum.
  • My unit will not turn on or turn off on its own.
    • The vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Wait 60 minutes for the vacuum to cool; in the meantime follow the steps below.
  • The brush roll is not spinning
    • Ensure the unit is plugged in and is in setting II, Carpet mode. Step on the floor nozzle and tilt the handle to engage the brush roll. Check the headlight indicator lights.
  • My vacuum is making an unusual noise
    • Turn off and unplug the unit.
    • Remove the dust cup by pulling up on the Dust Cup Release the Latch on the handle and lift the dust cup off the pod.
    • Holding the dust cup over a trash receptacle and press the empty-release latch on the bottom to empty dust and debris into the trash. Close the bottom lid.
    • Press the top empty release latch to access the dust screen and remove built-up debris as necessary.
    • Plug in the unit and turn it on without the dust cup on
  • There is a burning smell
    • If the smell is an out-of-the-box unit, This may be a new motor smell for the first couple of uses.
    • Turn off and unplug the vacuum. Inspect the power cord and plug for exposed wires, burns, or apparent damage.

Shark NV46 Series Vacuum Cleaner Problems

Below are common issues and solutions for the Shark NV46 Series:

The Shark NV46 Series is not picking up dirt.

Solution:

  • Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum. (See “Maintenance” sections for instructions.)
  • Dust cup may be full; empty dust cup.
  • Check hose and hose connections for blockages; clear blockages if required.
  • If the dust cup is empty, and attachment inlets are clear, check for other blockages. (See “Checking for Blockages” for instructions.)

The Shark NV46 Series lifts scatter rugs (lightweight, movable rugs).

Solution:

  • Suction is powerful. Take care when vacuuming scatter-type rugs or rugs with delicately sewn edges. Open the suction release on the hose to decrease suction power

The Shark NV46 Series Airflow is restricted. No suction or light suction

Solution:

  • Check filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before reinserting back into the vacuum. (See “Maintenance” sections for instructions.)
  • Dust cup may be full; empty dust cup.
  • Check hose, hose connections, nozzles, and accessories for blockages; clear blockages if required.
  • Close the suction release on the hose to increase suction power.
  • If the dust cup is empty, and attachment inlets are clear, check for other blockages. (See “Checking for Blockages” for instructions.)

The Shark NV46 Series Motorized floor brush has become jammed or has shut off

Solution:

  • Immediately turn off and unplug the vacuum, disconnect the nozzle, and remove the blockage before reconnecting and turning the vacuum back on. (See “Checking for Blockages” for instructions.)

The Shark NV46 Series turns off on its own

Solution:

  • This vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
    1. Move the On/Off switch to the “O” (Off) position.
    2. Unplug the vacuum.
    3. Empty the dust cup and clean the filters. (See “Maintenance” sections for instructions.)
    4. Check for blockages in the hose, accessories, and inlet openings. (See “Checking for Blockages” for instructions.)
    5. Allow the unit to cool for a minimum of 45 minutes.
    6. Plug in the vacuum.
    7. Turn the On/Off switch to the “I” (On) position to restart the vacuum.
  • Note: If the vacuum still does not start, contact Customer Service at 1-800-798-7398

Shark NV46 Series Replacement Parts

How to Diagnose and Repair a Shark NV46 Series

This guide will help you identify and resolve issues with your Shark NV46 Series Vacuum Cleaner.

Shark NV46 Series Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Shark NV46 Series with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their vacuum cleaner and avoid common issues.

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