Shark NP320 Series Troubleshooting

If you are having problems with your Shark NP320 Series Vacuum Cleaner, you are not alone. Many Shark NP320 Series owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark NP320 Series

Shark NP320 Series Vacuum Cleaner Problems

Below are common issues and solutions for the Shark NP320 Series:

The Shark NP320 Series is not picking up dirt

Solution:

  • Check Filters to see if they need cleaning. Follow instructions for rinsing and drying the Filters before re-inserting back into the Vacuum.
  • Dust Cup may be full; empty Dust Cup.
  • Check Hose, Hose connections, and accessories for blockages; clear blockages if required.
  • If Dust Cup is empty, and attachment inlets are clear, check for other blockages.

The Shark NP320 Series airflow is restricted. No suction or light suction

Solution:

  • Check Filters to see if they need cleaning. Follow instructions for rinsing and drying the Filters before re-inserting back into the Vacuum.
  • Dust Cup may be full; empty Dust Cup.
  • Check Hose and Hose connections for suction strength; clear blockages if required.
  • If Dust Cup is empty, and attachment inlets are clear, check for other blockages

The Shark NP320 Series turns off on its own

Solution:

  • This vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
    1. Press down on the Power Button to turn the Portable Vac off.
    2. Unplug the vacuum.
    3. Empty the Dust Cup and clean Filters. (See “Maintenance” sections for instructions.)
    4. Check for blockages in the hose, accessories, and inlet opening. (See “Checking for Blockages” for instructions.)
    5. Allow the unit to cool for a minimum of 45 minutes.
    6. Plug in the vacuum.
    7. Press the Power Button again to restart the vacuum
NOTE: If the vacuum still does not start, contact Customer Service at 1-800-798-7398

Shark NP320 Series Replacement Parts

How to Diagnose and Repair a Shark NP320 Series

This guide will help you identify and resolve issues with your Shark NP320 Series Vacuum Cleaner.

Shark NP320 Series Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Shark NP320 Series with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their vacuum cleaner and avoid common issues.

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Ask a Shark NP320 Series Question

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