Shark NP319 Series Troubleshooting

The Shark NP319 Series is not picking up dirt

Solution:

• Check Filters to see if they need cleaning. Follow instructions for rinsing and drying the Filters before re-inserting back into the Vacuum.
• Dust Cup may be full; empty Dust Cup.
• Check Hose, Hose connections, and accessories for blockages; clear blockages if required.
• If Dust Cup is empty, and attachment inlets are clear, check for other blockages.

The Shark NP319 Series airflow is restricted. No suction or light suction

Solution:

• Check Filters to see if they need cleaning. Follow instructions for rinsing and drying the Filters before re-inserting back into the Vacuum.
• Dust Cup may be full; empty Dust Cup.
• Check Hose and Hose connections for suction strength; clear blockages if required.
• If Dust Cup is empty, and attachment inlets are clear, check for other blockages

The Shark NP319 Series turns off on its own

Solution:

• This vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
  1. Press down on the Power Button to turn the Portable Vac off.
  2. Unplug the vacuum.
  3. Empty the Dust Cup and clean Filters. (See “Maintenance” sections for instructions.)
  4. Check for blockages in the hose, accessories, and inlet opening. (See “Checking for Blockages” for instructions.)
  5. Allow the unit to cool for a minimum of 45 minutes.
  6. Plug in the vacuum.
  7. Press the Power Button again to restart the vacuum