The Shark LA400 Series is not picking up dirt
Solution:
- Check Filters to see if they need cleaning. Follow instructions for rinsing and drying the Filters before re-inserting back into the Vacuum.
- Dust Cup may be full; empty Dust Cup.
- Check Hose, Hose connections, and accessories for blockages; clear blockages if required.
- If Dust Cup is empty, and attachment inlets are clear, check for other blockages.
The Shark LA400 Series airflow is restricted. No suction or light suction
Solution:
- Check Filters to see if they need cleaning. Follow instructions for rinsing and
drying the Filters before re-inserting back into the Vacuum. - Dust Cup may be full; empty Dust Cup.
- Check Hose and Hose connections for suction strength; clear blockages if required.
- If Dust Cup is empty, and attachment inlets are clear, check for other blockages
The Shark LA400 Series turns off on its own
Solution:
- This vacuum cleaner is equipped with a motor-protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off. Should this occur, perform the following steps to restart the motor thermostat:
- Press down on the Power Button to turn the Portable Vac off.
- Unplug the vacuum.
- Empty the Dust Cup and clean Filters. (See “Maintenance” sections for instructions.)
- Check for blockages in the hose, accessories, and inlet opening. (See “Checking for Blockages” for instructions.)
- Allow the unit to cool for a minimum of 45 minutes.
- Plug in the vacuum.
- Press the Power Button again to restart the vacuum
NOTE: If the vacuum still does not start, contact Customer Service at 1-800-798-7398 |