Shark IQ Robot RV1001AE Troubleshooting

If you are having problems with your Shark IQ Robot RV1001AE Robot Vacuum, you are not alone. Many Shark IQ Robot RV1001AE owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark IQ Robot RV1001AE

Shark IQ Robot RV1001AE Robot Vacuum Problems

Below are common issues and solutions for the Shark IQ Robot RV1001AE:

The Shark IQ Robot RV1001AE Error Code Solution

Cause Solution
  • CLEAN (RED) flashing
  • The robot may be stuck on an obstacle. Move the robot to a new location on a level surface.
  • DOCK (RED) flashing
  • The front bumper may be jammed. Clean the bumper and make sure it moves in and out freely.
  • CLEAN (BLUE) + DOCK (RED) solid
  • BotBoundary® error. Move your robot to a flat surface away from
    the magnetic boundary strip and try cleaning again.
  • CLEAN (RED) + DOCK (BLUE) flashing
  • Cliff sensor error. Move your robot to a new location and clean its
    cliff sensors.
  • CLEAN (RED) + DOCK (RED) flashing
  • The robot dustbin needs to be reinstalled. Insert the dust bin until it clicks in place.
  • DOCK (RED) +! (RED) flashing
  • The side brush is stuck. Remove any debris from around the side brushes so they move freely.
  • CLEAN (RED) + DOCK (RED) + ! (RED) flashing
  • A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles so they can move freely.
  • CLEAN (RED) + DOCK (BLUE) alternating
  • The robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely.
  • CLEAN (BLUE) +! (RED) flashing
  • Blockage in brush roll. Remove any debris from around the brush roll so that it can spin freely.
  • CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing
  • The robot has encountered an error while booting. Please turn the power off and back on.
  • CLEAN (BLUE) + DOCK (RED) flashing
  • Make sure your base indicator light turns blue to confirm that your robot is placed on the base correctly.
  • BATTERY ICON (RED) flashing
  • The battery is critically low and needs recharging. Please pick up your robot and place it on the base. Make sure the base indicator light turns blue to confirm that your robot is placed on the base correctly.
  • CLEAN (RED) +! (RED) alternating
  • Blockage in brush roll. Remove any debris from around the brush roll so that it can spin freely.
  • DOCK (RED) FLASHING +! (RED) solid
  • Blockage in the dustbin. Check the base and robot dust bin for clogs. Clear any debris and reinstall the dust bin, ensuring that it clicks into place.
  • DOCK (BLUE) +! (RED) flashing
  • The robot has encountered an error while charging. Please make sure you are using the correct power cord for the base.
  • CLEAN (RED) +! (RED) flashing
  • Suction motor failure. Remove and empty the dust bin, clean the filters, and remove blockages.
  • CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing
  • Wheel motor encoder failure. Please contact Shark Customer Service at 1-888-228-5531.

Shark IQ Robot RV1001AE Replacement Parts

How to Diagnose and Repair a Shark IQ Robot RV1001AE

This guide will help you identify and resolve issues with your Shark IQ Robot RV1001AE Robot Vacuum.

Shark IQ Robot RV1001AE Robot Vacuum Troubleshooting

Share your Shark IQ Robot RV1001AE Robot Vacuum Problems, issues , tips, ideas, and frustrations with other owners.

  1. My motherboard was bad, so I replaced it, then it said cliff sensors, so I replaced all 4 of them and the dust bin sensor. Now I am back to the “I am too close to a cliff” again and the red light on the clean side. Because I thought maybe the bumper is the issue, I have ordered it to see if this will clear it. I do have a red light under the silver board that is directly behind the camera sensor. I have attached a copy of the picture.
    I am frustrated with the lack of repair information that Shark has out there for the consumer. There is no wiring information or schematics for the consumer to review and know what each component inside does. These are not a cheap throw away item. Like everyone else we want what we pay for.  I have spent a month trying to repair this on my own, and from what I am reading is that Shark does not stand behind their products. I will not buy another Shark again because of this.

    Reply
  2. The dust bin on our AV1110ARUS is stuck. I checked the vacuum itself and the filter compartments and all is good. I just can’t get the dust bin out. I’ve tried shaking, nothing. Can I take the back tank unit apart to free it up? Thanks Valerie Ps yes I’m pressing the release button.

    Reply
  3. I have replaced the roller brush and it doesn’t seem to spin while vacuuming. Can I fix it?

    Reply

Shark IQ Robot RV1001AE Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Shark IQ Robot RV1001AE with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their robot vacuum and avoid common issues.

Share your Thoughts or Describe your problem below:

The maximum upload file size: 5 MB. You can upload: image. Links to YouTube, Facebook, Twitter and other services inserted in the comment text will be automatically embedded. Drop files here

Ask a Shark IQ Robot RV1001AE Question

If you're facing a particular issue with your Shark IQ Robot RV1001AE and need assistance, feel free to ask your question here.

Submit Question

Related Robot Vacuum Problems