The Shark CZ350 Series is not picking up debris. No suction or light suction
Solution:
- Check filters to see if they need cleaning. Follow instructions for rinsing and air-drying the filters before reinstalling them.
- Dust cup may be full; empty dust cup.
- Check hose, hose connections, nozzle, wand, pod, and blockage accessories. Clear any blockages found. See Checking for Blockages section for more information
The Shark CZ350 Series lifts area rugs
Solution:
- Make sure the floor mode on the handle is set to the Hard Floor setting.
- Suction is powerful. Using the suction control button on the handle, reduce suction to the setting or if needed. Take care when vacuuming area rugs or rugs with delicately sewn edges.
The Shark CZ350 Series Brushrolls do not spin.
Solution:
- If the Brushroll Indicator Light turns red, immediately turn off and unplug the vacuum. Remove the pod and wand from the floor nozzle and clear any blockages. Reconnect the nozzle, plug in the vacuum, and turn on the power.
- With the power on and handle inserted into the wand, recline the handle, which will
Automatically turn on the brush rolls
The Shark CZ350 Series turns off on its own or the indicator light flashes red
Solution:
- If your vacuum overheats, the thermostat will automatically turn off the motor. Perform the following steps to restart:
- Turn the vacuum off and unplug it.
- Empty the dust cup and clean the filters. See Emptying the Dust Cup and Filter Maintenance sections for more information.
- Check for blockages in hose, wand, floor nozzle, accessories, and inlet openings.
- Allow the unit to cool for a minimum of 60 minutes.
- Plug in the vacuum and turn it on.
Shark CZ350c the floor type icon on the handle is not lighting up or engaging the cleaning head at all. Filters and dust cup are clean, no obstructions in the rollers etc.