Shark Ai Robot Vacmop RV2001WD Troubleshooting

If you are having problems with your Shark Ai Robot Vacmop RV2001WD Robot Vacuum, you are not alone. Many Shark Ai Robot Vacmop RV2001WD owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark Ai Robot Vacmop RV2001WD

Reported Shark Ai Robot Vacmop RV2001WD Issues

The Shark Ai Robot Vacmop RV2001WD WI-FI TROUBLESHOOTING

  • Your phone must be connected to a 2.4GHz network to use the app. The app will only work on a 2.4GHz network.
  • Typical home Wi-Fi networks support both 2.4GHz and 5GHz.
  • Do not use a VPN or a proxy server.
  • Make sure Wi-Fi isolation is turned off on the router.
  • DO NOT use Wi-Fi repeaters to connect your robot.
  • If you cannot connect, visit sharkclean.eu.

Shark Ai Robot Vacmop RV2001WD Robot Vacuum Problems

Below are common issues and solutions for the Shark Ai Robot Vacmop RV2001WD:

The Shark Ai Robot Vacmop RV2001WD Wi-Fi Error Code Solution

Cause Solution
  • ! (RED) + Wi-Fi indicator (RED Flashing)
  • Wrong password for Wi-Fi
  • ! (Flashing red) + Wi-Fi (RED)
  • SSID cannot be found, try connecting again
  • ! + Wi-Fi (Flashing RED at the same time)
  • Wrong username or password for your SharkClean account
  • Wi-Fi (RED Flashing)
  • Cannot connect to Wi-Fi

The Shark Ai Robot Vacmop RV2001WD Maintenance Error Code Solution

Cause Solution
  • CLEAN (RED) +! (RED) flashing
  • Suction motor failure. Remove and empty the dustbin, Clean the filters, and remove blockages to ensure nothing is reducing suction.
  • CLEAN (RED) flashing
  • The robot may be stuck on an obstacle. Move the robot to a new location on a level surface.
  • DOCK (RED) flashing
  • The front bumper may be jammed. Clean the bumper and make sure it moves in and out freely.
  • CLEAN (WHITE) + DOCK (RED) solid
  • BotBoundary error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again.
  • CLEAN (RED) + DOCK (WHITE) flashing
  • Cliff sensor error. Move your robot to a new location and clean its cliff sensors.
  • CLEAN (RED) + DOCK (RED)
  • The robot dustbin has been removed and needs to be reinserted.
  • DOCK (RED) +! (RED) flashing
  • Wheel motor encoder failure. Please turn the power off and back on.
  • CLEAN (RED) + DOCK (RED) + ! (RED) flashing
  • The side brush is stuck. Remove any debris from around the side brushes.
  • CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing
  • Wheel motor encoder failure.
  • CLEAN (WHITE) +! (RED) flashing
  • Blockage in brush-roll. Remove any debris from around the
    brush-roll
  • CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing
  • The robot has encountered an error while booting. Please turn the power off and back on.
  • CLEAN (WHITE) + DOCK (RED) flashing
  • The robot cannot locate the dock. Please pick up your robot and place it on the dock.
  • BATTERY ICON (RED) flashing
  • The battery is critically low and needs recharging. If your robot is unable to dock, place the robot manually on the dock.
  • CLEAN (RED) + DOCK (WHITE) flashing +! (RED)
  • The robot is stuck. Please move to a level surface.
  • DROPLET ICON (RED) solid 
  • Fluid Reservoir is empty. Refill before cleaning.

Shark Ai Robot Vacmop RV2001WD Replacement Parts

How to Diagnose and Repair a Shark Ai Robot Vacmop RV2001WD

This guide will help you identify and resolve issues with your Shark Ai Robot Vacmop RV2001WD Robot Vacuum.

Shark Ai Robot Vacmop RV2001WD Issues? Need Help?

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