Shark Ai Robot RV2001 Troubleshooting

If you are having problems with your Shark Ai Robot RV2001 Robot Vacuum, you are not alone. Many Shark Ai Robot RV2001 owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Shark Ai Robot RV2001

Shark Ai Robot RV2001 Robot Vacuum Problems

The Shark Ai Robot RV2001 Error Code Solution

Cause Solution
  • CLEAN (RED) +! (RED) flashing
  • Suction motor failure. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction.
  • CLEAN (RED) flashing
  • A robot may be stuck on an obstacle. Move the robot to a new location on a level surface.
  • DOCK (RED) flashing
  • The front bumper may be jammed. Clean the bumper and make sure it moves in and out freely
  • CLEAN (WHITE) + DOCK (RED) solid
  • BotBoundary® error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again.
  • CLEAN (RED) + DOCK (WHITE) flashing
  • Cliff sensor error. Move your robot to a new location and clean its cliff sensors.
  • CLEAN (RED) + DOCK (RED) flashing
  • The robot dustbin has been removed and needs to be reinserted.
  • DOCK (RED) +! (RED) flashing
  • The side brush is stuck. Remove any debris from around the side brushes.
  • CLEAN (RED) + DOCK (RED) + ! (RED) flashing
  • A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles.
  • CLEAN (WHITE) + DOCK (RED) + ! (RED) flashing
  • Wheel motor encoder failure.
  • CLEAN (WHITE) +! (RED) flashing
  • Blockage in brush-roll. Remove any debris from around the brush-roll.
  • CLEAN (RED) + DOCK (WHITE) + ! (RED) flashing
  • The robot has encountered an error while booting. Please turn the power off and back on.
  • CLEAN (WHITE) + DOCK (RED) flashing
  • The robot cannot locate the dock. Please pick up your robot and place it on the dock.
  • BATTERY ICON (RED) flashing
  • The battery is critically low and needs recharging. If your robot is unable to dock, place the robot manually on the dock.
  • CLEAN (RED) + DOCK (WHITE) flashing + ! (RED)
  • The robot is stuck. Please move to a level surface.

Shark Ai Robot RV2001 Replacement Parts

Troubleshooting a Shark Ai Robot RV2001 Robot Vacuum

Share your Shark Ai Robot RV2001 Robot Vacuum Problems, issues , tips, ideas, and frustrations with other owners.

  1. The brush is not spinning on my RV2001 robot vacuum. (As it was moving, I was able to stick my hand under it and verify). Therefore, the pet hair is just accumulating on the bottom and being drug around. Once it gets the carpet, a huge pile of hair is left. The bin stays fairly empty. Is there a way to fix this?

    Reply

Shark Ai Robot RV2001 Issues? Need Help?

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