Eufy Robot Vacuum Troubleshooting

If you are having problems with your Eufy Robot Vacuum, you are not alone. Many Eufy Robot Vacuum owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Eufy Robot Vacuum
  1. Mine is running, wheels turning, brushes turning and vacuum is working. But the unit wont move. It’s just sitting there in one spot. It also won’t turn off. I’ve pressed all the normal funstions and it’s just sits there running….

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  2. My G40+ starts cleaning then at some point in time (before it’s done) it just shuts off. No lights, it’s like it’s dead. Pushing any button on it does nothing. I have to pick it up and take it back to the charging station, which it then tells me it’s charging and does the auto-empty just fine. It’s done this 3 times now. I’ve bought it 7/2023 and has worked fine up to this point.

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  3. Side brush not working. Will sometimes rotate a turn or two but then stops. It is making no unusual noises. There is no dirt, hair, etc built up under the side brush. When brush is rotated manually, it moves smoothly — does not feel like a gear/broken tooth problem.

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  4. It suddenly made a loud noise, so I took out the dust bin to see what the problem was and when I put it back in, one of the suction fans stopped working and it said “error S4 suction fan error.”

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  5. We set up the robot, charged it and still keep getting the S1 response. I’ve charged the unit over night but it still gives the S1. We made sure the battery was plugged in and pushed the factory reset button. S1 is all we get. Also, It will not connect with my internet connection.

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  6. Error 6 device caught! I tried cleaning sensors but still the same error. Kind of “funny” that almost exactly 25 months after purchase and the warranty expires this crap happens

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  7. Hi, just wondering if anybody has had a similar occurrence I love my little vacuum have had no problems in a year however I had a big Electrical storm last night that took my power out for a few seconds.

    Unfortunately, I can’t find my manual. And I’m not sure whether it needs to reconnect to the Internet somehow.

    It’s acting just crazy turns on won’t move, goes backwards. Peeps. Turns off.

    Anybody help help help please

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  8. My guy came with no manual plugged it in and it said check manual

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  9. Bought a new battery and the base shows solid blue but when I go to use it it stops after 30 secs

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  10. My unit has been unplugged for some time and I’ve now plugged it back in and changed batteries in remote. A blue light came on vacuum and green light on base. After a minute, red light comes on with 2 beeps and it looks like it stops charging.

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  11. Will not run. Keep getting solid red light with 5 beeps

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  12. My robovac L70 hybrid flashes 3 red, no power no audio, no indicator light showing it’s charging!

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  13. Eufy x8 robovac , when i press the recharge button and the spot cleaning button together to reset .. nothing happens as well as theres no any lights on ( recharge , power , spot cleaning , wifi signal ) since i bought it

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  14. After months of me bragging on this “find” that performs better than a rumba, my eufy refuses to connect with my internet and, when manually started, does an inferior job leaving grit and debris in swaths. I am offered a “eufy network” noted as “not secure” . No way.

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  15. My eufy Robo Vac 11S keeps on shutting off when it starts cleaning the house floor.
    How can I troubleshoot my eufy Robo Vac 11S?

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  16. X8, cleaned filter and brush, re inserted, error says insert filter, re inserted and re started multiple times but no resolution

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  17. Keeps saying put in dust bin and filter but they are in

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  18. I have not used this in a bit but when I try to charge it, I get a solid red light and it beeps 5 times…twice.

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    • Have an 11S, will not charge, continues to show solid red indicator light. Are rechargeable batteries available?

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    • Mine is doing the same thing but I have been using it every day. The troubleshooting guide doesn’t say anything about 5 beeps. Help!

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  19. What does it mean when I am charging my robo ac and the red plug in light comes on

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  20. when i push start it will go about an inch then stop . 3 beeps.

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  21. My Eufy robocall 30 is turning in circles like the left wheel is stuck. I cleaned out the dust and there is nothing caught in the wheel. When I turn it on, it turns in a half circle and stops with the red light flashing (and beeps). Any solutions?

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  22. I’ve had the robovac 11s in the box for a couple of years. Our old robot vacuum bit the dust so we unpacked and put on the charger. It will not charge, we get the blue circle, orange circle for 30 blinks then it goes to red circle and stays there. Never been used so the troubleshooting is not helping. Any ideas? Thanks in advance!!

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  23. Wifi light is off, Eufy has been on the charging base for days. Blue light is on, indicating it’s fully charged, but when you press it, the Eufy doesn’t move. I’ve powered it off and on, but no change, I’ve changed the batteries in the remote, cleaned it out, taken it on and put it back on, nothing. Help!

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    • Robotvac shows a red solid light when charging and unit does not work

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  24. When u run my robot vaccume eufy G40 hybrid normally
    On carpet with a clean brush and empty canister, no water in tank.
    It will run as normal but then it will randomly turn off completely and turn on again.
    It does like a reboot.
    I tried restarting it via the switch but it still does it.
    It now does it more frequently.

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  25. My Eugy Robo G30 is still saying wheel
    Suspended after moving to different area .
    What should I do now?

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  26. My Eufy doesn’t work with Alexa I link everything however when I say Alexa, Tell Robovac to Clean. Alexa replies that Robovac will begin cleaning and nothing happens.

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  27. Empty station constantly saying bag full when it’s empty ( new bag, cleaned filters)
    What do I do?

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  28. Hi, My Eufy G30 Verge is not picking up anything. I just changed the roller and filter, so I know that isn’t the issue. Also it is making a grumbling noise (which prompted me to replace the roller).

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  29. Hello, I loved my Eufy, and it was a HUGE help to us. Lately it can’t seem to run for more than a short time without dying. I’ve cleaned it thoroughly and replaced the brush. I let it charge for days and it still can’t seem to run a cycle. Do you have any suggestions? I miss my helper!! Thanks.

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    • My eufy will only run for a few seconds then shut off. Has new battery all brushes clean .one side brush is missing could this be the problem .pe

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