Eufy RoboVac G40 Troubleshooting

If you are having problems with your Eufy RoboVac G40 Robot Vacuum, you are not alone. Many Eufy RoboVac G40 owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Eufy RoboVac G40

Eufy RoboVac G40 Robot Vacuum Problems

The Eufy RoboVac G40 Errors Codes

Error Code Cause Solution

E1
  • Front bumper stuck
  • The front bumper is stuck. Tap it repeatedly to remove any dust; if not, then move the device to a new position and try again.

E2
  • Wheel stuck. Check the wheel and move it to a new position
  • The wheel may be stuck or trapped. Clear any obstacles in the surrounding area and check the wheel for any trapped dust. Move the device to a new position and try again

E4
  • Rolling brush stuck. Remove and clean the rolling brush
  • Remove the rolling brush, roller joint, roller brush cover, and suction inlet to clean it. Once cleaned, place the items back into the device and try again

E5
  • Device trapped. Clear the surrounding area
  • The device is trapped. Clear any obstacles in the surrounding area and try again

E6
  • Device trapped. Place the device near the position where the problem occurred
  • The device may be suspended in the air. Move it to a new position close to the original position and try again. If the device is still unable to start, clean the edge sensor and try again.

E7
  • Wheel suspended. Please move the device to a new position
  • Wheels may be suspended in the air. Move the device to a flat surface and a new position close to the original position then try again

E8
  • Low battery, shutting down the device. Please charge your device
  • Low Battery; the system will shut down. Charge the device
    and try again.

E9
  • Charging Base is blocked by surrounding obstacles
  • The charging base is blocked by obstacles, clear any
    obstacles around the charging base and try again.

Error S1
  • Magnetic Boundary Strip detected. Move the device to a different area
  • The device is too close to a strong magnetic field
    or strip. Move the device to a different area
    and try again

Error S2
  • Wheel Module Error. Refer to Owner’s Manual or App for help
  • Check whether the wheels are stuck or dust is trapped inside before restarting the device
  • If the issue persists, contact customer support for help

Error S3
  • Side Brush Error. Refer to Owner’s Manual or App for help
  • Check whether the side brush is stuck in an unknown object before restarting the device
  • If the issue persists, contact customer support for help

Error S4
  • Suction Fan Error. Refer to Owner’s Manual or App for help
  • Check whether the fan blades are stuck in an unknown object before restarting the device
  • Clean the dust collector and filter before restarting the device
  • If the issue persists, contact customer support for help

Error S5
  • Rolling Brush Error. Refer to Owner’s Manual or App for help
  • Remove and clean the roller brush, roller brush connection, roller brush cover, and suction inlet before restarting the device
  • If the issue persists, contact customer support for help

Error S8
  • Path Tracking Sensor Error. Refer to Owner’s Manual or App for help
  • Check and clean the path-tracking sensor for
    unknown objects before restarting the device
  • If the issue persists, contact customer support for
    help

 

Eufy RoboVac G40 Replacement Parts

Troubleshooting a Eufy RoboVac G40 Robot Vacuum

Share your Eufy RoboVac G40 Robot Vacuum Problems, issues , tips, ideas, and frustrations with other owners.

  1. My G40+ starts cleaning then at some point in time (before it’s done) it just shuts off. No lights, it’s like it’s dead. Pushing any button on it does nothing. I have to pick it up and take it back to the charging station, which it then tells me it’s charging and does the auto-empty just fine. It’s done this 3 times now. I’ve bought it 7/2023 and has worked fine up to this point.

    Reply

Eufy RoboVac G40 Issues? Need Help?

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