Error Code |
Cause |
Solution |
E1
|
|
|
E2
|
|
|
E4
|
|
-
Remove the rolling brush, roller joint, roller brush cover, and suction inlet to clean it. Once cleaned, place the items back into the device and try again
|
E5
|
-
Device trapped. Clear the surrounding area
|
-
The device is trapped. Clear any obstacles in the surrounding area and try again
|
E6
|
|
|
E7
|
|
|
E8
|
|
|
E9
|
-
Charging Base is blocked by surrounding obstacles
|
-
The charging base is blocked by obstacles, clear any
obstacles around the charging base and try again.
|
E21
|
-
Auto-empty station blocked by surrounding obstacles
|
-
The auto-empty station is blocked by obstacles, clear any obstacles around the auto-empty station and try again.
|
Error S1
|
-
Magnetic Boundary Strip detected. Move the device to a different area
|
|
Error S2
|
-
Wheel Module Error. Refer to Owner’s Manual or App for help
|
- Check whether the wheels are stuck or dust is trapped inside before restarting the device
- If the issue persists, contact customer support for help
|
Error S3
|
-
Side Brush Error. Refer to Owner’s Manual or App for help
|
-
Check whether the side brush is stuck in an unknown object before restarting the device
-
If the issue persists, contact customer support for help
|
Error S4
|
-
Suction Fan Error. Refer to Owner’s Manual or App for help
|
-
Check whether the fan blades are stuck in an unknown object before restarting the device
-
Clean the dust collector and filter before restarting the device
-
If the issue persists, contact customer support for help
|
Error S5
|
-
Rolling Brush Error. Refer to Owner’s Manual or App for help
|
- Remove and clean the roller brush, roller brush connection, roller brush cover, and suction inlet before restarting the device
- If the issue persists, contact customer support for help
|
Error S8
|
-
Path Tracking Sensor Error. Refer to Owner’s Manual or App for help
|
-
Check and clean the path-tracking sensor for
unknown objects before restarting the device
-
If the issue persists, contact customer support for
help
|
Error 54
|
-
Please install the dust bag
|
|
Error 66
|
-
Auto-empty station input voltage error, please check
|
-
Check if the input voltage of your region is consistent with the information printed at the bottom of the auto-empty station. If not, contact customer support for help
|
When u run my robot vaccume eufy G40 hybrid normally
On carpet with a clean brush and empty canister, no water in tank.
It will run as normal but then it will randomly turn off completely and turn on again.
It does like a reboot.
I tried restarting it via the switch but it still does it.
It now does it more frequently.