Home - Troubleshooting - Robot Vacuum - Eufy RoboVac 12
Eufy RoboVac 12 Troubleshooting
If you are having problems with your Eufy RoboVac 12 Robot Vacuum, you are not alone. Many Eufy RoboVac 12 owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.
I have problems with my Eufy RoboVac 12
Eufy RoboVac 12 Robot Vacuum Problems
The Eufy RoboVac 12 Flashing red indicator light
Error Tone
Cause
Solution
Two beeps
RoboVac’s bumper is stuck
Tap RoboVac’s bumper several times to dislodge any debris that may be trapped underneath.
Three beeps
RoboVac’s drop sensors are dirty.
RoboVac is stuck on the ledge of a staircase and cannot reverse
Clean the drop sensors gently with a dry cloth.
Place RoboVac in a new location.
Use a physical barrier to block off the problem area.
Four beeps
RoboVac’s power level is too low
Manually charge RoboVac for at least 5 hours
The Eufy RoboVac 12 Solid red indicator light
Error Tone
Cause
Solution
One beep
RoboVac’s left/right wheel is stuck
Turn off RoboVac and remove any hair or debris from the left/right wheel
Two beeps
RoboVac’s side brush is stuck.
Turn off RoboVac and remove any hair or debris from the side brush
Three beeps
RoboVac’s suction fan is stuck.
Turn off RoboVac, then remove and empty the dust collector.
Make sure the suction inlet is not blocked by any hair or debris.
Four beeps
RoboVac’s rolling brush is stuck.
Turn off RoboVac and remove any hair or debris from the rolling brush
Eufy RoboVac 12 Replacement Parts