If you are having problems with your Eufy RoboVac 11S Robot Vacuum, you are not alone. Many Eufy RoboVac 11S owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.
Share your Eufy RoboVac 11S Robot Vacuum Problems, issues , tips, ideas, and frustrations with other owners.
Julie Durham
Hello, I loved my Eufy, and it was a HUGE help to us. Lately it can’t seem to run for more than a short time without dying. I’ve cleaned it thoroughly and replaced the brush. I let it charge for days and it still can’t seem to run a cycle. Do you have any suggestions? I miss my helper!! Thanks.
Wifi light is off, Eufy has been on the charging base for days. Blue light is on, indicating it’s fully charged, but when you press it, the Eufy doesn’t move. I’ve powered it off and on, but no change, I’ve changed the batteries in the remote, cleaned it out, taken it on and put it back on, nothing. Help!
I’ve had the robovac 11s in the box for a couple of years. Our old robot vacuum bit the dust so we unpacked and put on the charger. It will not charge, we get the blue circle, orange circle for 30 blinks then it goes to red circle and stays there. Never been used so the troubleshooting is not helping. Any ideas? Thanks in advance!!
My unit has been unplugged for some time and I’ve now plugged it back in and changed batteries in remote. A blue light came on vacuum and green light on base. After a minute, red light comes on with 2 beeps and it looks like it stops charging.
Hi, just wondering if anybody has had a similar occurrence I love my little vacuum have had no problems in a year however I had a big Electrical storm last night that took my power out for a few seconds.
Unfortunately, I can’t find my manual. And I’m not sure whether it needs to reconnect to the Internet somehow.
It’s acting just crazy turns on won’t move, goes backwards. Peeps. Turns off.
Hello, I loved my Eufy, and it was a HUGE help to us. Lately it can’t seem to run for more than a short time without dying. I’ve cleaned it thoroughly and replaced the brush. I let it charge for days and it still can’t seem to run a cycle. Do you have any suggestions? I miss my helper!! Thanks.
My eufy will only run for a few seconds then shut off. Has new battery all brushes clean .one side brush is missing could this be the problem .pe
you could try and replace the battery?
Wifi light is off, Eufy has been on the charging base for days. Blue light is on, indicating it’s fully charged, but when you press it, the Eufy doesn’t move. I’ve powered it off and on, but no change, I’ve changed the batteries in the remote, cleaned it out, taken it on and put it back on, nothing. Help!
Robotvac shows a red solid light when charging and unit does not work
I’ve had the robovac 11s in the box for a couple of years. Our old robot vacuum bit the dust so we unpacked and put on the charger. It will not charge, we get the blue circle, orange circle for 30 blinks then it goes to red circle and stays there. Never been used so the troubleshooting is not helping. Any ideas? Thanks in advance!!
Same issue. Did you get yours working again?
I am having same issue.
Just a guess, but the rechargeable battery pack probably needs to be replaced.
when i push start it will go about an inch then stop . 3 beeps.
I have not used this in a bit but when I try to charge it, I get a solid red light and it beeps 5 times…twice.
Mine is doing the same thing but I have been using it every day. The troubleshooting guide doesn’t say anything about 5 beeps. Help!
Have an 11S, will not charge, continues to show solid red indicator light. Are rechargeable batteries available?
My eufy Robo Vac 11S keeps on shutting off when it starts cleaning the house floor.
How can I troubleshoot my eufy Robo Vac 11S?
Need brush motor.
Will not run. Keep getting solid red light with 5 beeps
My unit has been unplugged for some time and I’ve now plugged it back in and changed batteries in remote. A blue light came on vacuum and green light on base. After a minute, red light comes on with 2 beeps and it looks like it stops charging.
Bought a new battery and the base shows solid blue but when I go to use it it stops after 30 secs
My guy came with no manual plugged it in and it said check manual
Hi, just wondering if anybody has had a similar occurrence I love my little vacuum have had no problems in a year however I had a big Electrical storm last night that took my power out for a few seconds.
Unfortunately, I can’t find my manual. And I’m not sure whether it needs to reconnect to the Internet somehow.
It’s acting just crazy turns on won’t move, goes backwards. Peeps. Turns off.
Anybody help help help please
can’t put back together after cleaning brush etc.