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Eufy RoboVac 11S MAX Troubleshooting
If you are having problems with your Eufy RoboVac 11S MAX Robot Vacuum, you are not alone. Many Eufy RoboVac 11S MAX owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.
I have problems with my Eufy RoboVac 11S MAX
Eufy RoboVac 11S MAX Robot Vacuum Problems
The Eufy RoboVac 11S MAX Flashing red indicator light
Error Tone
Cause
Solution
One beep
RoboVac is stuck and one of the wheels is not making contact with the floor (hanging in mid-air).
RoboVac may be in an extremely large room and the bumper is not registering obstacles.
Restart cleaning in a new location
Two beeps
RoboVac’s bumper is stuck
Tap RoboVac’s bumper several times to dislodge any debris that may be trapped underneath.
Three beeps
RoboVac can get stuck in the following scenarios:
RoboVac does not have enough power to reverse when on the edge of a staircase that is covered by a rug.
When RoboVac tries to reverse due to exposure to strong sunshine, but cannot reverse due to physical barriers in the way.
When RoboVac reverses due to exposure to strong sunshine but continues to be exposed to strong sunshine after reversing for 3 seconds.
Four beeps
RoboVac’s power level is too low
Manually charge RoboVac for at least 5 hours
The Eufy RoboVac 11S MAX Solid red indicator light
Error Tone
Cause
Solution
One beep
RoboVac’s left/right wheel is stuck
Turn off RoboVac and remove any hair or debris from the left/right wheel
Two beeps
RoboVac’s side brush is stuck.
Turn off RoboVac and remove any hair or debris from the side brush
Three beeps
RoboVac’s suction fan is stuck.
Turn off RoboVac, then remove and empty the dust collector.
Make sure the suction inlet is not blocked by any hair or debris.
Four beeps
RoboVac’s rolling brush is stuck.
Turn off RoboVac and remove any hair or debris from the rolling brush
Eufy RoboVac 11S MAX Replacement Parts