Eufy RoboVac 11 Plus Troubleshooting

If you are having problems with your Eufy RoboVac 11 Plus Snow Blower, you are not alone. Many Eufy RoboVac 11 Plus owners experience issues with their snow blower from time to time, and it can be frustrating to deal with these problems.

I have problems with my Eufy RoboVac 11 Plus

Eufy RoboVac 11 Plus Snow Blower Problems

The Eufy RoboVac 11 Plus Flashing red indicator light

Error Tone Cause Solution

One beep

  • RoboVac is stuck and one of the wheels is not making contact with the floor (hanging in mid-air).
  • RoboVac may be in an extremely large room and the bumper is not registering obstacles.
  • Restart cleaning in a new location

Two beeps

  • RoboVac’s bumper is stuck
  • Tap RoboVac’s bumper several times to dislodge any debris that may be trapped underneath.

Three beeps

  • RoboVac’s drop sensors are dirty.
  • RoboVac is stuck on the ledge of a staircase and cannot reverse
  • Clean the drop sensors gently with a dry cloth.
  • Place RoboVac in a new location.
  • Use a physical barrier to block off the problem area.

Four beeps

  • RoboVac’s power level is too low
  • Manually charge RoboVac for at least 5 hours

The Eufy RoboVac 11 Plus Solid red indicator light

Error Tone Cause Solution

One beep

  • RoboVac’s left/right wheel is stuck
  • Turn off RoboVac and remove any hair or debris from the left/right wheel

Two beeps

  • RoboVac’s side brush is stuck.
  • Turn off RoboVac and remove any hair or debris from the side brush

Three beeps

  • RoboVac’s suction fan is stuck.
  • Turn off RoboVac, then remove and empty the dust collector.
  • Make sure the suction inlet is not blocked by any hair or debris.

Four beeps

  • RoboVac’s rolling brush is stuck.
  • Turn off RoboVac and remove any hair or debris from the rolling brush

The Eufy RoboVac 11 Plus Wifi Status

Wifi Status Light Cause Solution

Solid blue

  • RoboVac has connected to your router, but cannot access the Internet
  •  Check if your router is connected to the Internet.
  • Check with your Internet provider to see if there is any Internet connection problem

Rapidly flashing
blue

  • RoboVac cannot connect to your wireless router
  • Check if you have modified your network name and password.
  • Reset the Wi-Fi connection if necessary. Refer to the “Use Your RoboVac with the EufyHome App > Reset the Wi-Fi connection” section in this manual.

Slowly flashing
blue

  • The Wi-Fi connection is reset or has not been set up before
  • Set up a Wi-Fi connection with RoboVac. Refer to this manual’s “Use Your RoboVac with the EufyHome App” section.
  • Reset the Wi-Fi connection if necessary. Refer to the “Use Your RoboVac with the EufyHome App > Reset the Wi-Fi connection” section in this manual

Off

  • RoboVac is turned off.
  • RoboVac’s power level is low.
  • RoboVac is in Sleep mode.
  •  Charge RoboVac by attaching it to the Charging Base. Make sure the main power switch on the bottom of RoboVac is turned on

Eufy RoboVac 11 Plus Replacement Parts

Eufy RoboVac 11 Plus Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Eufy RoboVac 11 Plus with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their snow blower and avoid common issues.

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