Eufy Clean G40 Hybrid Plus Troubleshooting

If you are having problems with your Eufy Clean G40 Hybrid Plus Robot Vacuum, you are not alone. Many Eufy Clean G40 Hybrid Plus owners experience issues with their robot vacuum from time to time, and it can be frustrating to deal with these problems.

I have problems with my Eufy Clean G40 Hybrid Plus

Eufy Clean G40 Hybrid Plus Robot Vacuum Problems

Below are common issues and solutions for the Eufy Clean G40 Hybrid Plus:

The Eufy Clean G40 Hybrid Plus Errors Codes

Error Code Cause Solution

E1

  • Front bumper stuck
  • The front bumper is stuck. Tap it repeatedly to remove any dust; if not, move the device to a new position and try again.

E2

  • Wheel stuck. Check the wheel and move it to a new position
  • The wheel may be stuck or trapped. Clear any obstacles in the surrounding area and check the wheel for any trapped dust. Move the device to a new position and try again

E4

  • Rolling brush stuck. Remove and clean the rolling brush
  • Remove the rolling brush, roller joint, roller brush cover, and suction inlet to clean it. Once cleaned, place the items back into the device and try again

E5

  • Device trapped. Clear the surrounding area
  • The device is trapped. Clear any obstacles in the surrounding area and try again

E6

  • Device trapped. Place the device near the position where the problem occurred
  • The device may be suspended in the air. Move it to a new position close to the original position and try again. If the device is still unable to start, clean the edge sensor and try again.

E7

  • Wheel suspended. Please move the device to a new position
  • Wheels may be suspended in the air. Move the device to a flat surface and a new position close to the original position then try again

E8

  • Low battery, shutting down the device. Please charge your device
  • Low Battery; the system will shut down. Charge the device
    and try again.

E9

  • Charging Base is blocked by surrounding obstacles
  • The charging base is blocked by obstacles, clear any
    obstacles around the charging base and try again.

E21

  • Auto-empty station blocked by surrounding obstacles
  • The auto-empty station is blocked by obstacles, clear any obstacles around the auto-empty station and try again.

Error S1

  • Magnetic Boundary Strip detected. Move the device to a different area
  • The device is too close to a strong magnetic field
    or strip. Move the device to a different area
    and try again

Error S2

  • Wheel Module Error. Refer to Owner’s Manual or App for help
  • Check whether the wheels are stuck or dust is trapped inside before restarting the device
  • If the issue persists, contact customer support for help

Error S3

  • Side Brush Error. Refer to Owner’s Manual or App for help
  • Check whether the side brush is stuck in an unknown object before restarting the device
  • If the issue persists, contact customer support for help

Error S4

  • Suction Fan Error. Refer to Owner’s Manual or App for help
  • Check whether the fan blades are stuck in an unknown object before restarting the device
  • Clean the dust collector and filter before restarting the device
  • If the issue persists, contact customer support for help

Error S5

  • Rolling Brush Error. Refer to Owner’s Manual or App for help
  • Remove and clean the roller brush, roller brush connection, roller brush cover, and suction inlet before restarting the device
  • If the issue persists, contact customer support for help

Error S8

  • Path Tracking Sensor Error. Refer to Owner’s Manual or App for help
  • Check and clean the path-tracking sensor for
    unknown objects before restarting the device
  • If the issue persists, contact customer support for
    help

Error 54

  • Please install the dust bag
  • Check if the dust bag is missing or installed incorrectly

Error 66

  • Auto-empty station input voltage error, please check
  • Check if the input voltage of your region is consistent with the information printed at the bottom of the auto-empty station. If not, contact customer support for help

 

Eufy Clean G40 Hybrid Plus Replacement Parts

How to Diagnose and Repair a Eufy Clean G40 Hybrid Plus

This guide will help you identify and resolve issues with your Eufy Clean G40 Hybrid Plus Robot Vacuum.

Eufy Clean G40 Hybrid Plus Issues? Need Help?

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