Dyson V11 Absolute Troubleshooting

If you are having problems with your Dyson V11 Absolute Vacuum Cleaner, you are not alone. Many Dyson V11 Absolute owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dyson V11 Absolute

Dyson V11 Absolute Vacuum Cleaner Problems

Below are common issues and solutions for the Dyson V11 Absolute:

The Dyson V11 Absolute High torque cleaner head – suction control slider

Caution:

  • Your High torque cleaner head has a slider control to adjust the suction of the cleaner head. To select the suction required, move the suction control slider on top of the cleaner head. Maximum suction for ground in dust and debris (+)
  • For vacuuming durable floor coverings, hard floors, and heavily soiled carpets and rugs. Suction for dust and debris (▲)
  • For vacuuming of lightly soiled carpets, rugs, and hard flooring.
  • For vacuuming large debris such as peanuts or rice. Suction for deep pile carpets and delicate flooring (-)
  • For vacuuming deep pile carpets or rugs and any flooring on which you may experience greater resistance.
  • For vacuuming of lightly soiled floors, including delicate floorings such as vinyl, parquet, and lino.

The Dyson V11 Absolute Emptying the clear bin

Caution:

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Be careful not to pull the ‘ON’ trigger while the clear bin is open for emptying.
  • Remove the wand by pressing the red wand release button and pulling away from the bin.
  • To release the dirt:
    – Hold the machine with the bin in a downward position.
    – Firmly push the red bin release button.
    – The bin will slide down, cleaning the shroud as it goes.
    – The bin base will then open.
    – The bin base will not open if the red button is not pushed down fully.
    To minimize dust/allergen contact when emptying, encase the clear bin tightly in a dust-proof bag and empty it. Remove the clear bin carefully from the bag. Seal the bag tightly, and dispose as normal.

The Dyson V11 Absolute Cleaning the clear bin

Caution:

  • If it is necessary to clean the clear bin:
  • Follow the instructions in the ‘Emptying the clear bin’ section.
  • Press the red button located on the bin runner to release the bin and slide the bin off the runner.
  • Clean the clear bin with a damp cloth only.
  • Ensure that the clear bin and seals are completely dry before replacing them.
    To refit the clear bin:
    – Insert the spine onto the bin runner.
    – Close the clear bin by pushing the bin base upwards until the clear bin and bin base click into place.
    The clear bin is not dishwasher safe and the use of detergents, polishes, or air fresheners to clean the clear bin is not recommended as this may damage your machine.

The Dyson V11 Absolute Filter and blockage indicator LEDS

Caution:

  • The display of your machine will alert you when simple maintenance steps are needed.
    • The filter indicator will show when the filter unit is not fitted correctly. Follow the instructions on how to refit the filter unit in the ‘Washing the filter unit’ section.
    • The filter indicator will show when the filter unit needs washing. Follow the instructions on how to wash the filter unit in the ‘Washing the filter unit’ section.
    • The blockage indicator will show if there is a blockage. Follow the instructions on how to
      clear blockages in the ‘Looking for blockages’ section

The Dyson V11 Absolute Washing the filter unit

Caution:

  • Wash the filter unit at least once every month, or whenever the filter maintenance indicator lights.
  • Check and wash the filter unit, according to the instructions, to maintain performance.
    • Remove the filter unit by twisting it counterclockwise. Gently pull away from the machine.
    • Gently tap the filter unit to remove any excess dust and debris before washing it.
    • Wash the filter unit in cold water only: do not use detergent, or wash it in a dishwasher or washing machine.
    • Wash the pleated paper element of the filter unit first; hold the filter unit under a cold water tap with the foam element downwards and run cold water over the pleated paper.
    • Continue washing until the water runs clear.
    • Wash the foam element of the filter unit next; hold the filter unit under a cold water tap with the foam element downwards so that dirty water does not contaminate the pleated paper element. Run cold water over the inside and outside of the foam element and squeeze the foam gently to expel the dirt.
    • Continue washing until the water runs clear.
    • Wash the outside of the filter unit. Then fill the unit with cold water, place your hands over the open ends, and shake gently.
    • Repeat washing the elements and outside of the filter unit until the water runs clear.
    • Gently shake the filter unit to remove any excess water and leave it to drain with the foam element end facing up.
    • Leave the filter unit to dry completely in a dry environment with good airflow, for a minimum of 24 hours.
    • Check that the filter unit is completely dry.
    • To refit, return the filter unit to the main body and twist it clockwise until it clicks into place.
  • The filter unit may require more frequent washing if vacuuming fine dust or if use is mainly in Boost mode.
  • Do not put any part of your machine in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.

The Dyson V11 Absolute High Torque Cleaner head

Caution:

  • The brush bar of a motorized cleaner head is not washable.

The Dyson V11 Absolute Quick-release mini motorhead tool

Caution:

  • The brush bar of a motorized cleaner head is not washable.

The Dyson V11 Absolute Blockages – automatic cut-out

Caution:

  • This machine is fitted with an automatic cut-out.
  • If any part becomes blocked, the machine may automatically cut out.
  • This will happen after the motor pulses a number of times (i.e. switches on and off in quick succession) and the blockage indicator will light.
  • Leave to cool down before looking for blockages.
  • Be careful not to pull the ‘ON’ trigger while looking for blockages. Operating the machine while it is partially dismantled could result in personal injury.
  • Clear any blockage before restarting.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your warranty.

The Dyson V11 Absolute Looking for blockages

Caution:

  • The motor will pulse and the blockage indicator will show when there is a blockage. Please follow the instructions below to locate the blockage:
  • Be careful not to pull the ‘ON’ trigger while looking for blockages. Operating the machine while it is partially dismantled could result in personal injury.
  • Beware of sharp objects when checking for blockages.
  • To check for blockages in the main body of the machine, remove the clear bin following the instructions in the ‘Cleaning the clear bin’ section and remove the blockage.
  • If you cannot clear an obstruction from the cleaner head, you may need to remove the brush bar. Use a coin to unlock the fastener, slide the brush bar out of the cleaner head, and remove the obstruction. Replace the brush bar and secure it by tightening the fastener. Ensure it is fixed firmly before operating the machine.
  • This machine has carbon fiber brushes. Take care if coming into contact with them, as they may cause minor skin irritation. Wash your hands after handling the brushes.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your warranty.

The Dyson V11 Absolute Charging and storage

Caution:

  • This machine will switch ‘OFF’ if the battery temperature is below 50°F (10°C). This is designed to protect the motor and battery. Do not charge the machine and then move it to an area with a temperature below 50°F (10°C) for storage purposes.
  • To help prolong battery life, avoid recharging immediately after a full discharge. Allow to cool for a few minutes.
  • Avoid using the machine with the battery flush to a surface. This will help it run cooler and prolong battery run time and life.

Dyson V11 Absolute Replacement Parts

How to Diagnose and Repair a Dyson V11 Absolute

This guide will help you identify and resolve issues with your Dyson V11 Absolute Vacuum Cleaner.

Dyson V11 Absolute Issues? Need Help?

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