Dyson Light Ball Troubleshooting

If you are having problems with your Dyson Light Ball Vacuum Cleaner, you are not alone. Many Dyson Light Ball owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dyson Light Ball

Dyson Light Ball Vacuum Cleaner Problems

Below are common issues and solutions for the Dyson Light Ball:

The Dyson Light Ball Emptying the clear bin

Caution:

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Switch ‘OFF’ and unplug before emptying the clear bin.
  • To remove the cyclone and clear the bin unit, press down on the red button on the top of the carrying handle on the cyclone.
  • To release the dirt, press all the way down on the same red button on the top of the carrying handle on the cyclone.
  • To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty it.
  • Remove the clear bin carefully from the bag.
  • Seal the bag tightly, and dispose as normal.
    • To refit:
      –Ensure the airway in the bin base is clear of dust and dirt.
      –Close the clear bin base so it clicks into place.
      –Push the cyclone and clear the bin unit into the main body of the appliance; it will click into place.
      –Ensure the cyclone and clear bin unit are secure

The Dyson Light Ball Cleaning the clear bin

Caution:

  • Before cleaning the clear bin, follow ‘Emptying the clear bin’ instructions.
  • To remove the cyclone unit from the clear bin press the red bin release button. This exposes a small silver button behind the opening mechanism. Press the silver button and separate the cyclone unit from the clear bin.
  • Do not use detergents, polishes, or air fresheners to clean the clear bin.
  • Do not put the clear bin in a dishwasher.
  • Do not immerse the cyclone in water or pour water into the cyclone.
  • Clean the cyclone shroud with a damp cloth only.
  • Ensure the clear bin is completely dry before replacing

The Dyson Light Ball Washing The Filter

Caution:

  • Your appliance has two washable filters, located as shown on the front page.
  • Check and wash the filters regularly according to instructions to maintain performance.
  • Switch ‘OFF’ and unplug before checking or removing the filters.
  • The filters may require more frequent washing if vacuuming fine dust or carpet cleaning powders.
  • Wash with cold water only. Do not use detergents.
  • Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame

The Dyson Light Ball Filter A

Caution:

  • Remove the cyclone and clear the bin
  • Release the catch on the front of the cyclone handle and then remove the filter.
  • Wash the filter with cold water only. Hold under a tap and run water through the open end until the water runs clear. Turn upside down and tap out.
  • Run water over the outside of the filter until the water runs clear.
  • Squeeze and twist with both hands to make sure the excess water is removed.
  • Stand the filter on its wide, open end to dry. Leave to dry completely for a minimum of 24 hours.
  • Replace the filter with the cyclone. Swing the handle back into place. Ensure the latch clicks to engage and is secure. Fit the cyclone and clear bin unit onto the appliance

The Dyson Light Ball Filter B

Caution:

  • Filter B is a two-part filter; an inner foam ring and an outer filter and shell.
  • Lay the appliance on its side.
    • To remove filter B:
      • Turn the blue central locking dial on the outer cover of the ball anti-clockwise until the cover is released.
      • Lift off the ball shell cover.
      • Turn the outer filter one-quarter anti-clockwise to release.
    • Separate the inner foam ring from the outer filter and shell. Wash both the inner and outer filters with cold water only. No hot water and no detergents.
    • The outer filter and shell should be rinsed and tapped out until the water runs clear, then tapped out again to ensure all excess water is removed. (Tap on the plastic rim, not the filter material.) Leave to dry completely for a minimum of 24 hours.
    • Run water over the inner foam ring until the water runs clear.
    • Squeeze and twist with both hands to make sure the excess water is removed.
    • It is normal for the filter in the ball to turn grey in color.
    • To refit filter B:
      •  Refit the inner foam ring onto the outer filter and shell.
      • Refit the outer filter onto the ball.
      • Secure the filter by turning it clockwise so the arrows align.
    •  When refitting the outer cover of the ball, keep turning the central locking dial clockwise. It is locked once it starts to click

The Dyson Light Ball Blockages – thermal cut-out

Caution:

  • This appliance is fitted with an automatically resetting thermal cut-out.
  • Large items may block the tools or wand inlet. If any part becomes blocked the appliance may overheat and automatically cut out.
  • If this happens, follow the instructions in ‘Looking for blockages’.
  • NOTE: Large items may block the tools or wand inlet. If this happens, do not operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could result in personal injury.

The Dyson Light Ball Looking for blockages

Caution:

  • Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
  • Leave to cool down for 1-2 hours before checking the filters or for blockages.
  • Clear any blockage before restarting.
  • Look for blockages in the wand, airways, and cleaner heads.
  • To release the hose from the machine, you will need to remove the wand.
  • Open the wand release cap.
  • Pull the wand up and away from the handle.
  • Press the red release button in the connecting collar and remove the wand from the hose.
  • Remove the clear bin and cyclone unit. Then release the hose from the appliance by pressing the red tab on the base of the hose –you can see it from the front of the appliance.
  • Check for blockages in the hose.
  • Beware of sharp objects when checking for blockages.
  • To refit the hose, align the guides on the base of the hose with the channels in the neck of the airway. Ensure the red tab faces the front of the appliance. Push the hose on. It will click into place.
  • To refit the wand follow the instructions above in the ‘Assembly’ section.
  • To look for blockages in the front airway between the ball and the cleaner head you will need to remove the cleaner head: see ‘Cleaner head maintenance’ section on how to do this.
  • To look for blockages in the rear airway between the ball and the cleaner head you will need to release the hose. Hold and slide the red cuff out. Check thoroughly for blockages and slot back into place.
  • Beware of sharp objects when checking for blockages.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your guarantee

The Dyson Light Ball Brush bar – clearing obstructions

Caution:

  • If your brush bar is obstructed, it may shut ‘OFF’. If this happens, you will need to remove the blockage.
  • Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
  • Beware of sharp objects when clearing obstructions.
  • If you still cannot clear the obstruction, please follow the instructions below to remove the brush bar. This gives more access to the obstruction. Alternatively, contact a Dyson expert on the Dyson helpline or visit the website.
  • Clearing brush bar obstructions is not covered by your guarantee

The Dyson Light Ball Cleaner head maintenance

Caution:

  • Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
  • Lay the appliance on its front.
  • There is a red latch on the connection between the ball and the cleaner head. Slide it towards the ball, supporting the appliance as you do so.
  • Pull the cleaner head away from the appliance. Use a constant, firm pressure.
  • Beware of sharp objects when clearing obstructions.
  • There is a silver button on the back of the cleaner head. Press it down rotate the end cap to the open position and place it aside. Gently slide the cylindrical brush bar out from the cleaner head. Remove any debris such as hair from the brush bar.
  • Slide the brush bar back into the cleaner head. Place the end cap back on at a 45° angle and twist upwards.
  • Lay the appliance on its back.
  • Attach the cleaner head by sliding it onto the connections on the lower front part of the ball. Ensure the electrical plug on the cleaner head fits into the twin–block connection on the body of the appliance, which is directly above the airway. Push firmly: the cleaner head will click into place

Dyson Light Ball Replacement Parts

How to Diagnose and Repair a Dyson Light Ball

This guide will help you identify and resolve issues with your Dyson Light Ball Vacuum Cleaner.

Dyson Light Ball Issues? Need Help?

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