Dyson DC47 Troubleshooting

If you are having problems with your Dyson DC47 Vacuum Cleaner, you are not alone. Many Dyson DC47 owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dyson DC47

Dyson DC47 Vacuum Cleaner Problems

Below are common issues and solutions for the Dyson DC47:

The Dyson DC47 Emptying The Clear Bin

Caution:

  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Switch ‘OFF’ and unplug before emptying the clear bin.
  • To remove the cyclone and clear the bin unit, push the release button to the side of the carrying handle, as shown. The carrying handle will be released.
  • Remove the cyclone and clear the bin unit.
  • To release the dirt, press the red bin release button.
  • To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty
  • Remove the clear bin carefully.
  • Seal the bag tightly, and dispose as normal.
  • Close the clear bin base so it clicks into place and is secure.
  • Place the clear bin and cyclone unit into position on the front of the main body of the machine. The recess in the rim of the base of the clear bin must fit onto the support bracket.
  • Push the carrying handle down so it clicks into place on the top of the clear bin
    and cyclone unit. Ensure it is secure

The Dyson DC47 Cleaning The Clear Bin

Caution:

  • Remove the cyclone and clear the bin (instructions above).
    • To separate the cyclone unit from the clear bin press the small silver button on
    the cyclone. Separate the cyclone from the clear bin.
    • Clean the clear bin with cold water only.
    • Do not use detergents, polishes, or air fresheners to clean the clear bin.
    • Do not put the clear bin in a dishwasher.
    • Do not immerse the whole cyclone unit in water or pour water into it.
    • Clean the cyclone shroud with a dry cloth or dry brush to remove lint and dust.
    • Ensure the clear bin is completely dry before replacing it.
    • To replace, first close the clear bin base so it clicks into place and is secure.
    • Fit the clear bin onto the cyclone. To secure it, first fit the slot on the front rim of
    the clear bin onto the tab on the front of the cyclone; then push the rear of the
    clear bin into place so the silver button engages and clicks into place.
    • Fit the cyclone and clear the bin unit onto the machine

The Dyson DC47 Washing the filter

Caution:

  • Your machine has two washable filters, located as shown.
  • Check and wash the filters regularly according to instructions to maintain performance.
  • Switch ‘OFF’ and unplug before checking or removing the filters.
  • The filters may require more frequent washing if vacuuming fine dust.
  • Wash with cold water only. Do not use detergents.
  • Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.
  • Filter A
  • To access filter A, first remove the clear bin and cyclone unit. Lift out the filter.
  • Wash the filter with cold water only. Do not use detergents. Hold under a tap and run water through the open end for 10 seconds. Turn upside down and tap out.
  • Squeeze and twist with both hands to make sure the excess water is removed.
  • Run water over the outside of the filter for 15 seconds.
  • Squeeze and twist with both hands to make sure the excess water is removed.
  • Stand the filter on its wide, open end to dry. Leave to dry completely for 24 hours.
  • Replace the filter with the cyclone. Fit the cyclone and clear bin unit onto the machine
  • To remove filter B:
    – turn the central locking dial on the outer cover of the ball counter-clockwise until the cover is released
    – lift off the cover
    – to lift out the filter, place your fingers under the two raised tabs. Lift out the filter. Use a constant, firm pressure.
  • Filter B should be rinsed in cold water only, inside and outside, and tapped out until the water runs clear, then tapped out again to ensure all excess water is removed. (Tap on the plastic rim, not the filter material.) Leave to dry completely for 24 hours.
  • It is normal for the filter in the ball to turn grey in color.
  • To refit filter B:
    – slide the filter back into the ball
    – push the filter in until the tabs engage – you will hear a click when they do.
  • When refitting the outer cover of the ball, keep turning the central locking dial clockwise. When it starts to click it is locked.
    IMPORTANT: After washing please leave the filter to dry completely, at least 24 hours, before refitting.
  • To watch a short online video visit: www.dyson.com/dc47filterwash

The Dyson DC47 Thermal Cut-Out

Caution:

  • This machine is fitted with an automatically resetting thermal cut-out.
  • If any part becomes blocked the machine may overheat and automatically cut out.
  • If this happens, follow the instructions below in ‘Looking for blockages’

The Dyson DC47 Looking for Blockages

Caution:

  •  Large items may block the tools or wand inlet. If this happens, do not operate the wand release catch. Switch ‘OFF’ and unplug. Failure to do so could result in personal injury.
  • Leave to cool down for 1-2 hours before checking the filters or for blockages.
  • BEWARE OF SHARP OBJECTS WHEN CHECKING FOR BLOCKAGES.
  • Refit all parts securely before using.
  • To check for blockages in the airway on the main body of the machine, first remove the cyclone and clear the bin unit (see above).
  • Inspect for blockages.
  • To remove the transparent inlet section, use your finger to release the latch on the top as shown. Remove the inlet section.
  • Clear any blockage before restarting.
  • Clearing blockages is not covered by your warranty.

The Dyson DC47 Brush Bar – Clearing Obstructions

Caution:

  • If your brush bar is obstructed, it may shut ‘OFF’. If this happens you will need to remove the brush bar as shown.
  • Switch ‘OFF’ and unplug before proceeding. Failure to do so could result in personal injury.
  • Remove the brush bar by using a coin to loosen the fastener marked with a padlock until it clicks.
  • Beware of sharp objects when clearing obstructions.
  • Replace the brush bar and secure it by tightening the fastener until it clicks. Ensure it is fixed firmly before operating.
  • Take care if coming into contact with the carbon fiber brushes, as they may cause minor skin irritation. Wash your hands after handling the brushes.
  • Clearing brush bar obstructions is not covered by your warranty

The Dyson DC47 Brush Bar – Troubleshooting

Caution:

  • If the brush bar has stopped spinning, follow the instructions above on clearing obstructions. Alternatively, contact a Dyson expert on the Dyson Helpline or visit the website.
  • To watch a short online video visit: www.dyson.com/DC47brushbarmaintenance

Dyson DC47 Replacement Parts

How to Diagnose and Repair a Dyson DC47

This guide will help you identify and resolve issues with your Dyson DC47 Vacuum Cleaner.

Dyson DC47 Vacuum Cleaner Troubleshooting

Share your Dyson DC47 Vacuum Cleaner Problems, issues , tips, ideas, and frustrations with other owners.

  1. my DC47 used to pick an entire cannister of grey dust

    suddenly the bin is always empty

    the sucking is strong right up to the head piece which touches the floor

    there is a grey cylinder that says OFF ON and i dont know what it does

    the brush spins furiously and makes a lot of noise but does not pick up any dust

    i cleared the plastic tube from the rotating brush to the other end connecting to the wand

    Reply

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