Dyson DC37 Troubleshooting

If you are having problems with your Dyson DC37 Vacuum Cleaner, you are not alone. Many Dyson DC37 owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dyson DC37

Dyson DC37 Vacuum Cleaner Problems

Below are common issues and solutions for the Dyson DC37:

The Dyson DC37 Emptying The Clear Bin


  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill.
  • Switch ‘OFF’ and unplug before emptying the clear bin.
  • To remove the cyclone and clear the bin unit, push the release button to the side of the carrying handle, as shown.
  • To release the dirt, press the red bin release button.
  • To minimize dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty it.
  • Remove the clear bin carefully.
  • Seal the bag tightly, and dispose as normal.

The Dyson DC37 Cleaning The Clear Bin


  • Remove the cyclone and clear the bin (instructions above).
  • To separate the cyclone unit from the clear bin press the red bin release button to open the bin base. This exposes a small silver button behind the red opening mechanism. Press the silver button and separate the cyclone unit from the clear bin.
  • Clean the clear bin with cold water only.
  • Ensure the clear bin is completely dry before replacing it.
  • Do not use detergents, polishes, or air fresheners to clean the clear bin.
  • Do not put the clear bin in the dishwasher.
  • Do not immerse the whole cyclone in water or pour water into it.
  • Clean the cyclone shroud with a cloth or dry brush to remove lint and dust

The Dyson DC37 Washing Your Filter


  • Your appliance has one washable filter, located as shown.
  • Check and wash the filter regularly according to instructions to maintain performance.
  • Switch ‘OFF’ and unplug before checking or removing the filter.
  • The filter may require more frequent washing if vacuuming fine dust.
  • Wash the filter with cold water only. Do not use detergents. Hold under a tap and run water through the open end for 10 seconds. Turn upside down and tap out 10 times.
  • Squeeze and twist with both hands to make sure the excess water is removed.
  • Run water over the outside of the filter for 15 seconds.
  • Squeeze and twist with both hands to make sure the excess water is removed.
  • Place the filter on its side to dry completely.
  • Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave, or near a naked flame.
  • IMPORTANT: After washing please leave at least 24 hours to dry completely before refitting.

The Dyson DC37 Looking for Blockages


  • Switch ‘OFF’ and unplug before looking for blockages. Failure to do so could result in personal injury.
  • Beware of sharp objects when checking for blockages.
  • Refit all parts securely before using.
  • Clearing blockages is not covered by your guarantee.
  • To access the flexible inspection hose beneath the clear bin, first remove the clear bin (see above).
  • Unscrew the two Philips screws on the clear bin locator bracket. (Do not remove any other screws.) Remove the bracket.
  • Pull the top of the flexible inspection hose away from the inlet next to the ball (do not remove the end next to the connection for the main hose). It is quite firm, but do not pull it off roughly. Use a constant, firm pressure.
  • Inspect for blockages.
  • Reassemble in reverse order.

The Dyson DC37 Clearing Blockages – Thermal Cut-Out


  • This appliance is fitted with an automatically resetting thermal cut-out.
  • Large items may block the tools or wand inlet. If any part becomes blocked the appliance may overheat and automatically cut out.
  • Switch ‘OFF’ and unplug. Leave to cool down for 1-2 hours before checking filter or for blockages. Do not operate the wand release catch.
  • Clear any blockage before restarting.

Dyson DC37 Replacement Parts

How to Diagnose and Repair a Dyson DC37

This guide will help you identify and resolve issues with your Dyson DC37 Vacuum Cleaner.

Dyson DC37 Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Dyson DC37 with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their vacuum cleaner and avoid common issues.

Share your Thoughts or Describe your problem below:

The maximum upload file size: 5 MB. You can upload: image. Links to YouTube, Facebook, Twitter and other services inserted in the comment text will be automatically embedded. Drop files here

Ask a Dyson DC37 Question

If you're facing a particular issue with your Dyson DC37 and need assistance, feel free to ask your question here.

Submit Question

Related Vacuum Cleaner Problems