Dyson DC25 Animal Troubleshooting

If you are having problems with your Dyson DC25 Animal Vacuum Cleaner, you are not alone. Many Dyson DC25 Animal owners experience issues with their vacuum cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dyson DC25 Animal

Dyson DC25 Animal Vacuum Cleaner Problems

Below are common issues and solutions for the Dyson DC25 Animal:

The Dyson DC25 Animal High-Reach Cleaning


  • Switch the ‘OFF’ vacuum before changing tools.
  • Powerful suction can cause the hose to ‘pull back’ – please take care.
  • Take extra care when vacuuming on stairs; do not work with the vacuum above you on the stairs. Do not put the vacuum on chairs, tables, etc.
  • Ensure the vacuum is in an upright position before using tools.
  • To release the wand, open the wand cap and pull the red tube until the wand releases from the vacuum. Tools can be attached to either the hose or wand.
  • The brush bar will not rotate when the vacuum is in an upright position.
  • Ensure the wand cap is closed when not in use

The Dyson DC25 Animal Clear Bin Emptying


  • Switch ‘OFF’ vacuum and unplug the vacuum before emptying the clear bin
  • Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. To remove the clear bin from the vacuum press the button at the rear of the cyclone carrying handle. To release the dirt, press the red clear bin release button.
  • Do not use the vacuum without the clear bin in place.
  • To minimize dust/allergen contact when emptying, encase the bin tightly in a plastic bag and empty it. Remove the bin carefully and seal the bag tightly, dispose as normal.

The Dyson DC25 Animal Clear Bin Cleaning


  • Do not immerse the whole cyclone in water or pour water into the cyclone.
  • Ensure the clear bin is completely dry before replacing it.
  • Do not use detergents, polishes, or air fresheners to clean the clear bin.
  • Do not put the bin in a dishwasher.
  • When vacuuming, certain carpets may generate small static charges in the clear bin. These are entirely harmless and are not associated with the main supply. To minimize any effect from this, do not put your hand or insert any object into the clear bin unless you have first emptied it and rinsed it out with cold water.
  • Clean the shroud with a cloth or dry brush to remove lint and dust.

The Dyson DC25 Animal Washing Your Filter


  • Switch ‘OFF’ and unplug the vacuum before removing the filters.
  • Ensure filters are completely dry before refitting to the vacuum.
  • This vacuum has two filters, located as shown. It is important to check your filters regularly and wash at least every 3 months according to instructions, to maintain performance.
  • The filter in the ball should be rinsed and tapped out until the water runs clear, then tapped out again to ensure all excess water is removed. Please leave to dry completely for 24 hours.
  • It is normal for this filter in the ball to turn grey in color. The filters may require more frequent washing if vacuuming fine dust.
  • Do not use detergents to clean the filters.
  • Do not put the filters in a dishwasher, washing machine, tumble dryer, oven, microwave, or near an open flame

The Dyson DC25 Animal Looking For Blockages


  • do so could result in personal injury.
  • Please ensure the vacuum is upright and switched off before removing the hose or airway inspection parts.
  • Beware of sharp objects when clearing blockages.
  • Refit all parts of the vacuum securely before using it.
  • Clearing blockages is not covered by your vacuum’s limited warranty.
  • This vacuum is fitted with a thermal cut-out. If any part of your vacuum becomes blocked, it may overheat and then automatically shut off. Switch ‘OFF’ unplug the vacuum and leave it to cool down for at least 60 minutes before attempting to check filters or for blockages. Clear blockage before restarting

The Dyson DC25 Animal Clearing Brush Bar Obstructions


  • Switch off and unplug the vacuum before clearing brush bar obstructions. Failure to do so could result in personal injury.
  • If your brush bar is obstructed, it may shut off. If this happens you will need to remove the brush bar as shown and clear any obstructing debris. Refit all parts securely before use.
  • Beware of sharp objects when clearing obstructions.
  • Refit all parts of the vacuum securely before using it.
  • Cleaning the brush bar obstructions is not covered by your vacuum’s limited warranty.

Dyson DC25 Animal Replacement Parts

How to Diagnose and Repair a Dyson DC25 Animal

This guide will help you identify and resolve issues with your Dyson DC25 Animal Vacuum Cleaner.

Dyson DC25 Animal Issues? Need Help?

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