Dolphin Nautilus CC Troubleshooting

If you are having problems with your Dolphin Nautilus CC Pool Cleaner, you are not alone. Many Dolphin Nautilus CC owners experience issues with their pool cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Dolphin Nautilus CC

What to do if your Dolphin Nautilus CC is not working?

If your Dolphin Nautilus CC pool cleaner is not working, start by ensuring there is voltage in the power socket in the wall. Confirm that the power supply is plugged in and turned ON, and that the power cable is securely connected into the power supply inlet. If these checks are all in order and the issue persists, turn the power supply off, wait 30 seconds, and then turn it back on.

Should the Dolphin Nautilus CC still not clean the entire pool or if it’s moving in circles, inspect the connection of the floating cable to the power supply and ensure it is secure. Unplug the power supply, open the impeller cover, and remove any debris that may be blocking the impeller, tracks, or wheels. Additionally, clean the filter basket/canister and remove any debris that might be stuck in the impeller house or impeller cover. Position the power supply correctly to allow the pool cleaner to reach all areas of the pool, and ensure there is enough slack in the floating cable to cover the entire pool. If the pool cleaner doesn’t climb the walls, check for algae, ensure the pH level is suitable, and clean the filter basket/canister.

Following these troubleshooting steps should help resolve most issues with the Dolphin Nautilus CC pool cleaner. If the problem persists, consult the user manual or contact customer support for further assistance.

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Dolphin Nautilus CC Pool Cleaner Problems

Below are common issues and solutions for the Dolphin Nautilus CC:

The Dolphin Nautilus CC power-supply or its switch led are not working

Cause Solution
  • No voltage in the power socket in the wall.
  • The power supply is not switched ON.
  • The power cable is not well connected into the power supply inlet.
  • Check that there is voltage in the power socket in the wall.
  • Check that the power supply is plugged in and turned ON.
  • Check that the power cable is securely connected all the way into the power supply.
  • Turn the power supply off. Wait 30 seconds then turn it back on.

The Dolphin Nautilus CC Pool Cleaner does not move.

Cause Solution
  • The floating cable is not well connected into the power supply outlet.
  • An obstacle blocks the impeller, tracks or wheels.
  • Check that the floating cable is securely connected all the way into the power supply.
  • Unplug the power supply. Open the impeller cover and check that nothing is trapped in the impeller. Verify that nothing blocks the tracks or wheels.

The Dolphin Nautilus CC Pool Cleaner is moving in circles.

Cause Solution
  • Clogged filter basket/canister.
  • Debris stuck in the impeller-house or impeller-cover.
  • Power supply incorrectly positioned.
  • Algae or pool water is out of Spec.
  • Clean the filter basket/canister.
  • Remove debris stuck in the impeller-house or impeller-cover
  • Place power supply in a position so that the Pool Cleaner can freely reach all the pool area.
  • Correct pool and water conditions.

The Dolphin Nautilus CC Pool Cleaner does not turn or moves in one direction only.

Cause Solution
  • Debris stuck in the impeller house or impeller cover.
  • Remove debris stuck in the impeller house or impeller cover.

The Dolphin Nautilus CC Pool Cleaner moves but does not clean the pool.

Cause Solution
  • Clogged filter basket/canister.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket/canister.
  • Remove debris stuck in the impeller-house or impeller-cover

The Dolphin Nautilus CC Pool Cleaner cleans only part of the pool.

Cause Solution
  • Power supply incorrectly positioned.
  • Not enough floating is released for the correct operation of the Pool Cleaner.
  • Place the power supply in a position so that the Pool Cleaner can freely reach all the pool area.
  • Check that there is enough slack in the floating cable for the Pool Cleaner to reach all of the pool.
  • Clean the filter basket/canister.

The Dolphin Nautilus CC floating cable has kinks.

Cause Solution
  • Clogged filter basket/canister.
  • Debris stuck in the impeller-house or impeller-cover.
  • Clean the filter basket/canister.
  • Remove debris stuck in the impeller-house or impeller-cover
  • To remove the kinks, stretch the floating cable out completely and let it sit for at least a day in the sun.

The Dolphin Nautilus CC Pool Cleaner doesn’t climb the walls.

Cause Solution
  • Clogged filter basket/canister.
  • Algae on walls.
  • Unsuitable pH level.
  • Debris stuck in the impeller-house or impeller-cover
  • Clean the filter basket/canister.
  • Check the level of the chemicals of the water. Improper levels may allow the growth of algae making the walls slippery. If so, adjust the levels and scrub the walls.
  • Remove debris stuck in the impeller-house or impeller-cover

 

Dolphin Nautilus CC Replacement Parts

How to Diagnose and Repair a Dolphin Nautilus CC

This guide will help you identify and resolve issues with your Dolphin Nautilus CC Pool Cleaner.

Dolphin Nautilus CC Pool Cleaner Troubleshooting

Share your Dolphin Nautilus CC Pool Cleaner Problems, issues , tips, ideas, and frustrations with other owners.

  1. Robot starts runs one way. Stops changes direction runs about three feet, then stops

    1
    Reply
  2. My Nautilus cc acts as if there’s no power going to it. I’ve tried several outlets inside and outside.

    Reply
  3. Nautilus cc move forward about 12”. Then back sup approximately 2feet then stops. Have cleaned filter and checked for debris around impeller. Any thoughts

    Reply

Dolphin Nautilus CC Issues? Need Help?

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