What should I do if the power supply or switch LED of my Dolphin S300i is not working?
If the power supply or switch LED of your Dolphin S300i is not functioning, take the following steps:
- Check the Power Socket: Ensure that there is voltage in the power socket where the power supply is connected. If there is no voltage, try a different outlet.
- Verify Power Supply Connection: Make sure that the power supply is securely plugged in and turned ON. A loose connection can prevent the cleaner from operating.
- Reset the Power Supply: Turn off the power supply, wait for about 30 seconds, and then turn it back on to reset the system.
What actions can I take if my Dolphin S300i Pool Cleaner does not turn or only moves in one direction?
If your Dolphin S300i is not turning or is moving in one direction only, consider these steps:
- Inspect for Blockages: Check the impeller-house and impeller-cover for any debris that may be obstructing movement. Clear any blockages found.
- Check the Filter Basket: A clogged filter can affect the cleaner’s ability to turn. Clean the filter basket to ensure optimal performance.
- Verify Cable Connection: Ensure that the floating cable is securely connected to the power supply outlet.
How can I troubleshoot my Dolphin S300i Pool Cleaner if it does not move?
If your Dolphin S300i Pool Cleaner is not moving, consider these troubleshooting actions:
- Inspect the Floating Cable: Check that the floating cable is securely connected to the power supply outlet. A loose connection can hinder movement.
- Look for Obstructions: Examine the cleaner for any obstacles that may be blocking the impeller, tracks, or wheels. Remove any debris that could be causing the issue.
- Check the Power Supply: Ensure that the power supply is functioning correctly and is turned ON.
What should I do if my Dolphin S300i Pool Cleaner is moving in circles?
If your Dolphin S300i is moving in circles, try the following steps:
- Examine the Filter Basket: A clogged filter basket can affect the cleaner’s navigation. Clean the filter basket to ensure proper operation.
- Check for Debris: Inspect the impeller-house and impeller-cover for any debris that may be stuck. Remove any blockages to improve movement.
- Position the Power Supply Correctly: Ensure that the power supply is positioned so that the cleaner can freely reach all areas of the pool.
Why is my Dolphin S300i Pool Cleaner moving but not cleaning the pool?
If your Dolphin S300i is moving but not cleaning the pool, follow these recommendations:
- Clean the Filter Basket: A clogged filter basket can prevent effective cleaning. Make sure to clean it regularly.
- Inspect for Debris: Check the impeller-house and impeller-cover for any debris that may be stuck. Remove any obstructions to improve cleaning efficiency.
- Ensure Proper Power Supply Positioning: Make sure the power supply is positioned correctly to allow the cleaner to reach all areas of the pool.
What should I do if my Dolphin S300i Pool Cleaner does not climb the walls?
If your Dolphin S300i is not climbing the walls, consider these actions:
- Check the Filter Basket: A clogged filter basket can affect the cleaner’s ability to climb. Clean the filter basket to ensure optimal performance.
- Inspect Water Chemistry: Improper pH levels or algae on the walls can make surfaces slippery. Adjust the chemical levels and scrub the walls if necessary.
- Look for Debris: Ensure there is no debris stuck in the impeller-house or impeller-cover that could hinder wall climbing.
What could be the reason my Dolphin S300i Pool Cleaner only cleans part of the pool?
If your Dolphin S300i is only cleaning part of the pool, consider these troubleshooting steps:
- Check Cable Length: Ensure that there is enough floating cable released for the cleaner to reach all areas of the pool. Insufficient cable can limit its reach.
- Inspect Power Supply Position: Verify that the power supply is positioned so that the cleaner can freely navigate the entire pool area.
- Clean the Filter Basket: A clogged filter can affect the cleaner’s ability to cover the pool effectively. Clean the filter basket regularly.
How can I fix kinks in the floating cable of my Dolphin S300i?
If the floating cable of your Dolphin S300i has kinks, try the following:
- Stretch the Cable: Unwind the floating cable completely and stretch it out to remove kinks.
- Let it Sit in the Sun: Allow the cable to sit in the sun for at least a day. The heat can help relax the kinks.
- Avoid Future Kinks: When storing the cable, ensure it is coiled loosely to prevent kinks from forming.
What should I do if my Dolphin S300i starts and then stops?
If your Dolphin S300i Pool Cleaner starts but then stops shortly after, consider the following troubleshooting steps:
- Check the Power Supply: Ensure that the power supply is functioning correctly. Verify that it is plugged in and turned ON. A faulty power supply can cause intermittent operation.
- Inspect for Overheating: The cleaner may stop if it overheats. Allow it to cool down for a while before attempting to restart it. Ensure that the air vents are not blocked.
- Examine the Filter Basket: A clogged filter basket can restrict water flow and cause the cleaner to stop. Clean the filter basket to ensure proper operation.
- Look for Debris in the Impeller: Check the impeller-house for any debris that may be obstructing movement. Remove any blockages to allow the cleaner to operate smoothly.
- Verify Cable Connection: Ensure that the floating cable is securely connected to the power supply outlet. A loose connection can lead to power interruptions.
The filter basket is not releasing water, so leaves collected floated away. Please help.
I have a dolphin s300i that does not move, but does vacuum debris. Intermittently, it will try to move, but only a few inches. The light on the robot flashes blue/red/green the entire time that it is on. The track seem free and clear of debris. The power center is steady blue. Does this unit need a motor?
Did you get an answer? Mine is doing the same thing!!
Bluetooth won’t connect
My Dolphin S300 has power to the control box, the wifi indicator is on but the power button blinks a couple times after plugging it in then the power button turns off. It won’t power the Dolphin on.