Aqua Products Sol AG Troubleshooting

If you are having problems with your Aqua Products Sol AG Pool Cleaner, you are not alone. Many Aqua Products Sol AG owners experience issues with their pool cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Aqua Products Sol AG

Aqua Products Sol AG Pool Cleaner Problems

Below are common issues and solutions for the Aqua Products Sol AG:

The Aqua Products Sol AG information LED flashes
just after start

(either pressing Power or Cycle button for less than 20 seconds).

Possible reason Corrective action
Floating cable may not be plugged
into the control unit correctly.
Unplug floating cable from the control unit and reconnect.
Cleaner may not be fully submerged. Remove cleaner from the pool and re-submerge, see Install and Submerge the Cleaner.
Propeller may be jammed and not
turning correctly
Clean the filter canister, see Cleaning the Filter Canister.
Wheels may be jammed and not
turning correctly.
Turn the tracks then disconnect the control unit and wait at least 20 seconds before reconnecting. If the problem persists, contact your local retailer to request a diagnostic review or call Technical Support.

The Aqua Products Sol AG information LED flashes
during the cleaning cycle

Possible reason Corrective action
Cleaner may be sucking air (lights will appear after 60 seconds air intake). Remove cleaner from the pool and re-submerge, see Submerging the Cleaner.

The Aqua Products Sol AG cleaner does not stay
firmly on the pool bottom

Possible reason Corrective action
There is air in the cleaner. Remove cleaner from pool and re-submerge, see Submerging the Cleaner.
The filter canister is full or dirty. Clean the filter canister, see Cleaning the Filter Canister.

The Aqua Products Sol AG cleaner does not or no longer climbs the pool walls

Possible reason Corrective action
The filter canister is full or dirtyClean the filter canister, see Cleaning the Filter Canister. Clean the filter canister, see Cleaning the Filter Canister
Walls of pool are slippery. Although the water seems clear, microscopic algae, invisible to the human eye, may be present in the pool. As a result the pool sides become slippery and prevent the cleaner from climbing. Check tracks for wear and replace as necessary. Do a shock chlorination treatment to reduce the pH levels in the pool. DO NOT leave the cleaner in the pool during this treatment.

On startup the Aqua Products Sol AG cleaner does not move

Possible reason Corrective action
No power supply to the cleaner. Check that the outlet to which the control unit is connected is receiving electricity.
Unit is turned OFF. Press Start/Stop again. If the problem persists, contact your local retailer to request a diagnostic review or call Technical Support.

The Aqua Products Sol AG cable is tangling in the pool

Possible reason Corrective action
Cable is not spread evenly in the water. Verify the floating cable enters the water near the middle of the pool length, see Cord Tangling. Spread all of the floating cable carefully in the pool, ensuring there are no kinks or coils.

The Aqua Products Sol AG cleaner is not cleaning effectively

Possible reason Corrective action
The brushes have become smooth or the “wear” indicator shows. Replace the brushes following the procedure in Replacing the Brushes.
Filter canister is full or dirty. Clean the filter canister following the procedure in Cleaning the Filter Canister.
Floating cable is excessively coiled or kinked. Make sure the floating cable is spread out over the pool. Ensure the cable is not too tightly wrapped or coiled when storing. If the problem persists, lay the cable straight in the sun to relax it and remove kinks. Follow the procedure in Cord Tangling to correct tangled cord.
Track is coming off the wheels. Verify track is properly inserted in the wheel groove. If problem persists, replace the tire track, see Replacing the Track.

Aqua Products Sol AG Replacement Parts

How to Diagnose and Repair a Aqua Products Sol AG

This guide will help you identify and resolve issues with your Aqua Products Sol AG Pool Cleaner.

Aqua Products Sol AG Issues? Need Help?

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