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Aiper Orca 2000 Troubleshooting
If you are having problems with your Aiper Orca 2000 Pool Cleaner, you are not alone. Many Aiper Orca 2000 owners experience issues with their pool cleaner from time to time, and it can be frustrating to deal with these problems.
I have problems with my Aiper Orca 2000
Aiper Orca 2000 Pool Cleaner Problems
The Aiper Orca 2000 cable twists or coils up
Possible reason
Corrective action
The cable is not fully released
Unplug the power cord and fully release the cable
Obstruction in the pool
Remove the obstruction
Stuck on main drain outlet
Turn off the pool filter system
The Aiper Orca 2000 cleaner does not reach all pool areas
Possible reason
Corrective action
The power supply unit is improperly positioned
Place the power supply unit at a proper position to reach all pool areas
There is algae on the pool floor and it can’t be cleaned since it floats easily after the machine passes by
Before using the cleaner, please clean the algae on the floor or walls in case it floats when the machine passes by
The pool shape is not regular
The ideal pool shapes are ROUND, OVAL, RECTANGULAR, KIDNEYLIKE. Please place the robot on the area that needs specific cleaning
The pool filter system and pump are running
Turn off the pool filter system and pump
The cable is not long enough in the pool
Release the cable
The Aiper Orca 2000 cleaner does does not climb walls
Possible reason
Corrective action
The filter baskets need to be cleaned
Clean and wash the filter baskets
The PVC rollers are worn or consumed too much
Replace new rollers
The wall radian is too big or the wall surface is too slippery.
It doesn’t work for
The Aiper Orca 2000 cleaner does not work
Possible reason
Corrective action
The power cord is not plugged well
Plug the power cord tightly
The robot is damaged during transportation
Contact Customer Service
The cleaner does not match the local rated voltage
Contact Customer Service
Electric Fault
Contact Customer Service
The cleaner gets blocked
Contact Customer Service
The Aiper Orca 2000 spends all its time in the deep area without visiting the shallow area
Possible reason
Corrective action
The pool shape is not regular like ROUND/ OVAL/RECTANGULAR
Paste the included floating blocks on the shell surface (refer to 4.3 on the manual) to widen the cleaning coverage
Aiper Orca 2000 Replacement Parts
Red blinking light came on and shut down. The top fan not working nothing appears to be caught in the fan.
I can’t find my filter baskets for Orca 2000. How and where can I replace them?