Aiper Orca 1300 Troubleshooting

If you are having problems with your Aiper Orca 1300 Pool Cleaner, you are not alone. Many Aiper Orca 1300 owners experience issues with their pool cleaner from time to time, and it can be frustrating to deal with these problems.

I have problems with my Aiper Orca 1300

Aiper Orca 1300 Pool Cleaner Problems

Below are common issues and solutions for the Aiper Orca 1300:

The Aiper Orca 1300 cable twists or coils up

Possible reason Corrective action
The cable is not fully released Unplug the power cord and fully release the cable
Obstruction in the pool Remove the obstruction
Stuck on main drain outlet Turn off the pool filter system

The  Aiper Orca 1300 cleaner does not reach all pool areas

Possible reason Corrective action
The power supply unit is improperly positioned Place the power supply unit at a proper position to reach all pool areas
There is algae on the pool floor and it can’t be cleaned since it floats easily after the machine passes by Before using the cleaner, please clean the algae on the floor or walls in case it floats when the machine passes by
The pool shape is not regular The ideal pool shapes are ROUND, OVAL, RECTANGULAR, KIDNEYLIKE. Please place the robot on the area that needs specific cleaning
The pool filter system and pump are running Turn off the pool filter system and pump
The cable is not long enough in the pool Release the cable

The  Aiper Orca 1300 cleaner does not climb walls

Possible reason Corrective action
The filter baskets need to be cleaned Clean and wash the filter baskets
The PVC rollers are worn or consumed too much Replace new rollers

The  Aiper Orca 1300 cleaner does not work

Possible reason Corrective action
The power cord is not plugged well Plug the power cord tightly
The robot is damaged during transportation Contact Customer Service
The cleaner does not match the local rated voltage Contact Customer Service
Electric Fault Contact Customer Service
The cleaner gets blocked Contact Customer Service

The Aiper Orca 1300 sits at the bottom of the pool and won’t move after several passes

Possible reason Corrective action
1. Check if the LED indicators on the power supply unit flash. If yes, it’s probably because it has completed the scheduled 1H working cycle (default time);

2. There is a blockage in the filter baskets; 3.The belt is broken. If the belt is fine, there should be wrong with the motor, please contact customer service.

1. Reset the cleaning time to 1H/2H/3H;

2. Clean up the filter baskets and restart the machine; Replace the belts. (Note: Please don’t use the cleaner immediately after spraying pool chemicals, otherwise it will break belts easily)

The Aiper Orca 1300 spends all its time in the deep area without visiting the shallow area

Possible reason Corrective action
The pool shape is not regular like ROUND/ OVAL/RECTANGULAR Paste the included floating blocks on the shell surface (refer to 4.3 on the manual) to widen the cleaning coverage

Aiper Orca 1300 Replacement Parts

How to Diagnose and Repair a Aiper Orca 1300

This guide will help you identify and resolve issues with your Aiper Orca 1300 Pool Cleaner.

Aiper Orca 1300 Issues? Need Help?

Users are encouraged to share their tips or frustrations with their Aiper Orca 1300 with the community by leaving a comment. Sharing insights and experiences can help other users get the most out of their pool cleaner and avoid common issues.

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